Lassen Nursing & Rehab Center

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Description

We pride ourselves on exceptional care through a collaborative process that relies on skillful assessments, planning, facilitation and resident advocacy to navigate through the complex healthcare system. Through clear communication and use of available resources we assist the resident, their loved ones and the clinical team in developing a plan that promotes safety, wellness and dignity.

Lassen Nursing & Rehab emphasizes a Team Approach to individualized care which includes 24-hour nursing care, clinical assessment, pain management, wound care, nutritional, and emotional support.

Amenities

Mon 8 AM to 5 PM Tue 8 AM to 5 PM Wed 8 AM to 5 PM Thu 8 AM to 5 PM Fri 8 AM to 5 PM Sat Closed Sun Closed
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They accept credit card payment

Venue Address

2005 River St, Susanville, CA 96130

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4 COMMENTS

  1. This place is awful, genuinely have no clue how it’s still running with how understaffed it is. The residents aren’t getting the full care and attention they need, and some of them are extremely aggressive towards what little staff is there. I’m curious as to why HR hasn’t done their job and stepped in, everyone needs some serious training, and they need to hire so many more employees. Look, I’m just a bystander but my sweet friend who was a CNA here (had to quit because of how she was treated) called me almost every night crying her eyes out with how awful it is there, didn’t know we were still in high school and gossip was still a thing by the way, from what I hear the employees are super toxic to each other. But honestly? If I was severely underpaid and severely overworked I’d probably have an attitude too.

    Why hasn’t there been a serious training done? Why hasn’t there been more staff hired? I know there are people wanting to work! Get it together for the sake of your staff and residents.

    Lastly, I just want to say I feel bad, from the stories I’ve heard, it sounds like a nightmare working there. I hope your guys HR gets it together and try’s to improve work life for the employees and living life for the residents. Wishing you all the best.

  2. Unfortunately this place is a disaster. They are completely under staffed, leaving residents to receive very poor and insufficient care. Staff members are over worked and under paid. The employee culture is toxic and management lets it continue. With the amount of residents to staff, patient conditions very easily go unnoticed. Its completely filthy. I would not ever send a loved one to this facility. A major overhaul in management needs to take place. Please consider sending your loved one else where.

  3. Well for starters if I could give zero stars I would. I have been fortunate enough to meet some really awesome residents and a few awesome co workers, but that being said they are extremely understaffed you will walk in the halls and see patient after patient just sitting yelling for help only to be helped with attitude. Now don’t get me wrong thier are some absolutely amazing people that work here but unfortunately the bad out weighs the good. The administration can be really awesome if you’re on thier good side 24/7 but if you get on thier bad side you will get targeted and eventually loose you’re job , i saw this happen to multiple peoples including my self recently . I was thier for about 8 months and withing this time 3 different administration 3 different managers in all the head departments. Favoritism is a huge problem they have and a few other things that we’ll I just won’t be saying on here. Take my word for it don’t bring you’re loved ones here thier are so many better options in town

Working Hours

Mon 8 AM to 5 PM
Tue 8 AM to 5 PM
Wed 8 AM to 5 PM
Thu 8 AM to 5 PM
Fri 8 AM to 5 PM
Sat Closed
Sun Closed

More Information

Email Address

business-office@lassennrc.com

Website

Phone Number

(530) 257-5341

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