Located in the heart of Silicon Valley, Vi at Palo Alto offers luxurious living options paired with comprehensive wellness programs and caring staff. The community features a robust array of services, amenities, and activities designed for healthy aging.
Vi at Palo Alto is a senior living community where extraordinary service comes standard, allowing residents to live life to the fullest.
My father enjoyed his time at the Vi living in independent living for many years. But once he was forced to go to Skilled Nursing, due to a bad fall in his apartment, he received terrible care. The staff neglected him, leaving him alone for hours, often in soiled clothes. When he fell going to the bathroom in his own room (which was right across from the nursing station, where the staff often is), they expected us to hire full time help for him, even someone to sit in a chair all night long while he slept. They did not give him a shower unless we insisted. Unbelievable, given the amount of money he had put into the VI over many years, and what he was paying them to be in Skilled Nursing. My father chose the VI for many reasons, and one of the main reasons was the high quality long term care he believed he would receive there. He did not receive this care, even though we, his children, talked to the staff countless times about providing the basic care that he was promised. He ended up dying there. Do not be deceived by the nice look of skilled nursing. It is understaffed, the staff they have are neglectful and uncaring, and some staff are under qualified. The managers will promise you many things, but they do not follow through. A year after his death, I remain profoundly sad about the care he received in the last months of his life, and how deeply trusting he had been of the Vi.
My experience with Pratik was excellent when he. Was in charge. He manages the group well and keeps things on track. It was greatly improved
From 3 years ago under different management and it was good then.
More organized with better results. And I made great progress under the management of his team.
Always open to new ideas management. Thank you, Pratik.
I am just completing seven weeks as a patient in skilled nursing.
I have received excellent care at all levels.
The nurses and CNAs are thoughtful and responsive while respecting my individual needs.
The medical team, Dr. Hussain, Dr. Maguire and Physician Assistant Nhan Nguyen have met each challenge with expertise and care, always making me feel I am a priority.
The Rehab Team led by Pratik tailored my therapy to my needs as I have been recovering from a severe broken leg. I want to single out Vivian and Chanelle for extra thanks as they worked to help me meet my goals.
All the staff are friendly and supportive and want them to know how much I appreciate their efforts as I move on to the next phase of my recovery.