The Gardens offers residents security and a vibrant lifestyle with a choice of homes and extensive services, allowing them to embrace an engaging lifestyle as they age.
A nationally recognized Life Care community located in Claremont/Pomona, Southern California.
The Gardens marketing department solicits reviews as part of their campaign. Sent to 500 residents:
“MARKETING NEWS
Want to help out marketing and encourage new people to move in? Here are two quick ways to help:
* Leave us a positive review on Google. You can click the star rating, or you can share your experience as a Gardens’ resident. This greatly helps our searchability on Google!
* Like us on Facebook and engage with the Gardens’ page. We typically post each week. Comment and share our posts with your friends. This helps us spread awareness and promote everything good about living at the Gardens!
Per Google:
“Can I ask customers for reviews? Yes, you can ask customers to submit reviews, but Google review guidelines forbid “soliciting reviews from customers in bulk.”
My mother-in- law has been a resident here for 9.5 years. It cost her a lot to buy-in to the place and then has a monthly fee. She is lucky to be able to afford the costs. However, Covid hit and the place went downhill. It has not recovered from this. Food is low quality and staff seems to have lost their way. Now she has gone to assisted living section and it is a disaster. They do not meet expectations of assisted living. She has had a number of medicals issues exacerbated by old age which required hospitalization. She just returned to her room today and the staff hasn’t even checked on her bandages which are soaking wet. They don’t have qualified staff! Med techs aren’t trained to deal with these issues. Most people don’t know that the Gardens lost $500,000 do to a hack and insurance only paid half. This might explain why they don’t have proper staff! Don’t move here!
Our family member may have to move from Independent Living to Assisted Living soon but that facility really needs an update. The common areas are dreary and outdated. Nothing cheery about it for those that really need a brighter environment. I have better things to say about the rest of the property but I’m not looking forward to him being in the “Lodge”. I hope there’s plans for a facelift soon.
My friends parents live here and boy is this place amazing.