At Sunrise of Cupertino, you can expect a highly personalized experience—from the support you receive to how you choose to spend your days. With plenty of chances to pursue your passions, connect with friends, and savor fresh cuisine, you’ll love how we tailor your lifestyle to your desires, needs, and aspirations.
Welcome to Sunrise of Cupertino, where you can enjoy living in a lively residential neighborhood with modern amenities.
This residence is poorly run from the top down. I visited my family member almost daily for over a year. I observed a lot.
Poor hiring, understaffed, poorly trained, poor communications between families and med techs, between families care staff, no clear processes in place for care, it all seems to be ad hoc which makes training new hires difficult and the care given to residents very inconsistent. Some staff work very hard but their jobs could be made more sane given better management.
Some care givers treat residents like items on their task list rather than humans that deserve dignity.
Families of many residents in memory care have hired private care givers in addition to the care they were paying for already from Sunrise, because Sunrise was not adequately providing for the resident.
They were understaffed on the first floor of memory care and had rooms available but decided to open up the second floor. This stretched the limited staff even more.
Bills are often incorrect, charge late fees for their mistakes in billing, bills increase (med level, care level) without prior notification. Check your charges very carefully.
The building and grounds are nice.
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Sunrise of California is a wonderful place to have your loved one live away from his/her own home. It gives them a sense of belonging with its amazing staff members. It is a beautiful, brand-new facility that offers everything your loved one needs from bright, comfortable rooms to great activities to great meals. Meals are well balanced, nutritious and delicious. Staffs are very loving and friendly, and they care deeply for the residents. The executive director is approachable, very nice, kind, and understanding. I highly recommend Sunrise of Cupertino.
Nice new well equipped and well staffed facility in Cupertino with comprehensive social engagement options and assisted living care options. Thanks to Julia Bidgood director of sales for the 1 hour tour.