It is no secret that quality healthcare takes a genuine commitment from the provider. The physical and emotional well-being of our patients is our top priority. When you work with us, you become a part of a deeply connected community.
We treat your loved ones like family. We’re proud to say that 99% of the patients we work with are able to stay at home with our help, rather than be admitted to a nursing home.
I just contacted this Home Care Agency and the woman who answered the phone communicated in a manner as if she was trying to put someone to sleep. When asked several questions regarding services and Medicare to cover, she appeared annoyed and stated at one point, “I told you, Medicare does not cover all”. I’m trying to help an elderly friend of my mother and this employee was cold. She requires severe customer service skills. Skip this Agency and move on to true professionals. If I could give zero stars I would.