Brittany House has developed a cutting-edge program that bridges the gap between retirement living and skilled nursing care, offering a vibrant residential community as an alternative to traditional memory nursing homes.
Brittany House is a memory care and assisted living community that provides high-quality care to individuals with Alzheimer’s and related dementias in a warm and supportive environment.
I am writing this review because I want to share my experience with Brittney House. My husband has been there now for about a year and I do want to say every time that there’s an issue or a concern they immediately address it and for that I appreciate it Having trusted with them the safety of my husband who has a brain injury Through the course of nine months, there’s been several employees that have come and gone They’re under new management and I believe they’re doing the very best that they possibly can and they strive for excellence So with that, I’m gonna say there’s a new person in charge and his name is Marcus Falanai❤️🥰.
Throughout the several conversations that I’ve had with this man his only concern is striving for excellence, The care that the residents receive, And how he could do better to make sure their needs are met
I’ll be honest with you I’ve had several concerns sometimes things aren’t always done as promised on the website but I do want to tell you it only takes a phone call and Marcus handles it with Love, Compassion, And consideration for my concerns!
I never thought that I’d go through this with my husband he’s young and he has a brain injury, but Marcus takes him under his wing and tries to fulfill his day with structured activities! He generally seems concerned about my husband’s well-being and if something isn’t right, he’s always willing to look at what we can do to resolve the situation.
I am grateful that there’s somebody like Marcus who actually really cares instead of somebody who just does their job and gets a paycheck! I would also like to commend Mandy, who is in charge of administration, who is always looking for alternative ways to fix whatever issue or problem that might be occurring
There is more that I would like as far as gardening or walks, or a little bit more outdoor activities but from experience, I wasn’t able to provide them for my husband in my own home, so I cant expect them to do, t Especially on a bigger capacity
I would like to say, though that every time I call and I have an issue, Marcus is absolutely fantastic and he always addresses my issue and it helps me come up with a solution so in general I’d like to say Brittney House is willing to work with you and they will find a solution for your concerns and needs
There’s also several workers that deserve credit! Sherie, Shelley, Trika cook,,sandy (head of care takers) , Caroline , The entire office staff in the front, The entire cooking staff who Three meals a day, The cleaning staff, the laundry, staff, and anybody else who I forgot I’m just saying that I’m grateful to all of you. Thank you for taking such great care of my husband.
You guys are the best hand to God to.
My Husband was at Brittany House for 2 1/2 years until he passed away recently.
I would like to commend one of the care givers. His name is Marcus and he worked in the unit where my Husband was. Marcus is very conscientious, caring and helpful. Anytime I had any questions or ask him for help he took care of it. He especially kept me informed during my Husbands last few days because I could not be there. He is a great asset to Brittany House.Thank you Marcus
I had my Dad at Brittany house a few years ago for 1 night. Caregivers were rude and not well-trained. When I asked one to turn down the TV, as residents were having trouble hearing each other, he said couldn’t because some residents liked it on loud. It was something like judge judy. activities were a joke. on a walk one of the caregivers told me to get out of the way. we took Dad out the next day.
My name Paul Hayes, and I want to give a shout out to the BRITTANY HOUSE 🏠!!! I’m a decorated disable MARINE combat veteran with many health issues. The Brittany house team was, has and continues great care of my mom! This place is not a death house! Always taking care of all patients and their needs…this place is Great 👍! On top of that getting started, coping, the paperwork, medical calls (as in dealing with hospitals, even well being of my mom calls) and financial responsibilities. Colleen and Stephanie are there to help. The nurses are outstanding, it’s difficult sometimes, but they all stay nice and work with my mom, who doesn’t play well with others has came around and now doesn’t need her own room anymore! 😀. All the staff, administrators, and nurses have always helped my mom and mine issues on every subject! I strongly recommend the BRITTANY HOUSE 🏠 👌!, to anyone that needs this service for their loved ones. It’s a hard decision to make, but my mom has a better quality of life than I can give. Thank you 😊 and God bless you 🙏.
It a warm and cozy place. It very intimate and they treat you like family. The staff are very nice and warm. Thank you for all that you do for our seniors.