HCAI facilitates health workforce education, financial assistance for health facilities, and ensures the safety and accessibility of health care services.
The Department of Health Care Access and Information (HCAI) works to improve health care access and affordability for all Californians.
Horrible…..this is a rating from last year.
Had my Mom here in the past and things were fine. NOT even close this last time. 1st- a limit of visitors ( which you made an appointment for) and you required to wear a mask ( even though a few of the nurses and the maintenance workers didnt) and no restroom service for visitors. 2nd adjustable beds that didn’t work correctly. My poor Mom’s bed was frozen in a very uncomfortable position that was stuck for hours….it forced be to be loud and rude to finally get one of their maintenance persons on it. He ended up beating on the motor with a rubber mallet to get it to work to return the bed to its proper position. (Inferior equipment)
Next they had a COVID outbreak which cause a quarantine. This caused my Mom’s physical therapy ( which was so needed) to be canceled. After this, when allowed, I went in to find the patients ignored and the nurses on their phone more than doing their job.
Next I went in to find my mom’s bed lowered to the floor. I interrupted one of the nurses on her phone and was told this was done so she wouldn’t try to get out of her bed and hurt herself.
This was a hellish horrible place and there should be investigation from the state of this place
amazing facility
The environment, care and staff are all amazing here
My dad finds the care to be amazing
My mom finds this place as home