The Terrace View Long-Term Care Facility offers a modern, patient-centered approach to long-term care, featuring small-scale neighborhoods designed for comfort and quality of life. Residents receive 24-hour skilled nursing care and have access to various amenities and services, including rehabilitation and mental health support.
Terrace View is a state-of-the-art long-term care facility providing high quality care, comfort, and skilled nursing services for seniors.
I did my complete Rehab there at the facility,I was very pleased with my care.Staffing was great.
This place is the worst. All they care about is how many days your insurance will pay for, then they try to keep you there for that length of time. I went to ecmc to have knee surgery. I had a knee replacement almost 4 years ago and last September I tripped and sprained my knee. Several months later my knee got infected and it had to be removed and a spacer put in for 8 weeks. My daughter was going to be helping me and I was afraid I wasn’t steady enough on my feet. So it was suggested I go to rehab. First off they didn’t put me in the orthopedic area, no rooms were available so they put me in canal side area. They are very nasty employees working in the area. The nurses are just as bad. There was one lpn and one aid that were very nice. They didn’t even like working there.The physical therapy department even said this was the worst floor. After having therapy they told me I could go home, however a PA and discharge nurse came to my room and said I was released medically. He said my blood test rates have tripled. My daughter requested that they contact my surgeon and they said no, we have our own doctors. Thank goodness for my daughter advocating for me contacted two of my doctors. My surgeon told her my rates were normal for post-op. My daughter then went to the HR department to complain about what they are doing. She even said my rates were normal. The next day a doctor came up and told me I was medically ok for discharge. I had to stay that night and is was a night from hell. I only needed help to get to the bathroom because I could not put any weight bearing on my leg. They ignored me, and wouldn’t answer my call. I asked for a pain pill which I hadn’t had all day. I only took it bedtime and it was two hours before they brought me a pill. I understand I was not the only patient there. I didnt bother them except when I needed to use the bathroom.Please everyone use extreme caution on ever entering this facility..
The entire staff doesn’t care about the poor patients who need them most. They are ignored, left in pain & filth. Hell would be easier than this place.
I have to leave a1 star to rate, but my father is here and constantly complains about their care, and the front desk heavy set lady with the brown hair is the worst. Will be filling complaints