Located in El Paso, Texas, we offer individualized care plans for short-term and long-term skilled nursing care, prioritizing quality and compassionate care tailored to each resident’s unique needs.
At Los Arcos del Norte Care Center, we’re dedicated to restoring or maintaining your highest level of independence through individualized and focused rehabilitation in a positive and uplifting atmosphere.
Excellent place. The staff is truly amazing. Everyone is with a smile to attend you.
Awesome place! ☀️😃
If I could give a 0 star review I would. I was there visiting a family member not too long ago and I witnessed a male that I am certain is the administrator, in the dining room. I thought he was helping but a lady fell out of her wheelchair and he just stood there. He watched it happen and did absolutely nothing. I can’t believe I had my family member in a place where the person that holds the highest title did nothing to help someone under his care in his facility.
To find yourself in a position where you have no choice but to put a loved one in a nursing home, is a very emotional and crushing experience.
Especially when mental illness is involved, you have to entrust them to the care of persons that will NEVER be able to fully appreciate who that person was, and why they are so precious to you.
At Los Arcos del Norte, we were blessed to have a few persons that did try. I refer especially to some of the ones involved in my dear fathers care. His stay was very brief, but even in that brief time, it was very clear who really had his best interest at heart, and exhaustively tried to help my father pull through, and those that didn’t. Do I wish that some things would have been done differently in this challenging time of COVID? Yes. Still, I know they did the very best they could under the circumstances.
These are the people I am especially grateful to:
Sonia Jiménez(Activities); Elda Marín(CNA); Guillermo(Nurse); Grace(Activities); Martha Moncayo(Admissions); Daniel Castro(business office); Michael Hainer(Administrator at that time)
Rude, inattentive, everyone is all over the place and not in concensus! My relatives clothes and money suddenly got lost! No one knows!
My husband was treated very well and with dignity throughout this challenging process. His nurse, Brittany is fantastic. She kept me abreast of any changes to my husband medical care. I just love her.