Luxury Senior Living in San Jose

From the moment you enter the community, you will see why Oakmont of Silver Creek is the place to call home. The friendliest staff, to the amazing food, and all of the events going on shows why everyone is checking out this amazing community, right here in San Jose, CA.

Oakmont of Silvercreek is a sterling , state – of- the art facility that caters to the well-being of its residents! The stellar staff, including Elizabeth, are nurturing and leave no stone unturned in executing their duties with dedication and diligence! They focus on several aspects to delivering the finest and creating a warm , friendly, endearing atmosphere of camaraderie and goodwill for the occupants! It’s spiffy, elegant, and focus centric to creating cherished memories for their occupants and guests!

Have never had good experiences with memory care director, Maria. Not very attentive or professional. Friends have also said this as well.

My grandmother has lived at Oakmont of Silver Creek for over a year and loves it. She likes the daily activities. She has made great friends there. The staff and care team are all so caring and friendly. She loves when Elizabeth greets her and her friends every morning and calls them ladies of the living room. I so glad she’s happy. Best choice my family has made. Thank you Elizabeth and all the care staff for making this her home!

In June of 2021, we placed my Sister in the newly opened Oakmont of Silver Creek memory care unit. She has Frontotemporal dementia and was unable to talk or feed herself and was 59 years old. She was the second resident to move in and we were thrilled at the great care she received. But from the opening months, the care declined as the place filled up and the staffing rate never kept up with the incoming residents. Over the first 12 months Oakmont had 7 Executive directors and extreme staffing turnovers in the memory care unit resulting in a decline of daily care. We left Oakmont as my sister who is incontinent was often never checked during the day unless asked. She also has dietary restrictions that were frequently overlooked and inconsistant even though we talked repeatedly to the care staff, directors, the chef and the kitchen staff’. These Doctor prescribed restrictions started in Sept of 2021 and in the last week before she moved out in August 2022 she was still given food she was not supposed to have. Her cpap mask was also frequently disassembled incorrectly so refitting the mask to prevent air leaks was an ongoing issue.. The management lately was not aware nor did they seem to make rounds in the memory care unit. Staff turnover was so high that agency help was called in resulting in un-orientated staff taking care of patients not knowing the names or needs of their patients. They resolved this problem by discontinuing the use of agency personnel but never hired enough permanent caregivers to meet the needs of all the residents. The caregivers were then working double shifts just so there would be 2-3 caregivers per shift. We gave notice to leave in August as concerns were not answered and the staffing ratio at the time was 29 patients to 3 or 4 caregivers. As we left, 2 other families expressed the same issues to us and were looking to relocate their loved ones.

The issues we had are not related to the quality or empathy of the caregivers. They are fantastic and work themselves to the bone trying to take care of all the residents. It is the management that will not adequately staff the memory care unit to meet the needs of the residents, overwork the caregivers to the point of burn out and are unable or unwilling to listen to or correct deficiencies when brought to their attention.

Oakmont of Silver Creek is a beautiful high end facility charging top dollar for the privilege of caring for our loved ones. If you’re looking for independent living in a nice facility with beautiful grounds I would recommend this place but if you or your loved one needs assisted living or especially memory care I would advise looking elsewhere.