Our memory care community is situated in the Poet’s Corner neighborhood of Pleasant Hill, providing easy access to a range of local services. Known for our exceptional dementia care and support for residents and their families, we foster positive relationships and respect each resident’s unique needs and abilities.
Exceptional Person-Centered Care
My husband and I recently explored this community for my father-in-law and were very impressed by the hospitality and customer service we experienced with Tommy. The staff were welcoming and attentive, and the facility itself was well-maintained and inviting. Pricing was reasonable and transparent, which made our decision-making process easier.
Unfortunately, we ultimately decided not to proceed with placing my father-in-law there, as he wasn’t ready to be away from family at this time. However, we wanted to express our appreciation for the understanding and patience shown by Tommy and his team throughout our visit. We would certainly recommend this community to others based on our positive experience.
My Family and I were looking for a facility to properly support my Elderly grandmother. I knew I could put my faith and trust in Memory Care of Contra Costa. Unfortunately with a turn of events we had to relocate her closer to my mother. But all hands down if I were to recommend to family or friends for further assistance. Memory Care of Contra Costa is the place to trust and support for the Pleasant Hill community. Thank you
Sadly, I had to put my best friend and life partner in a home because his dementia was advancing and I could no longer do this on my own at home. I am so thankful to several neighbors and friends who pointed me to this wonderful caring home for people like Pete. These neighbors and friends each had someone at one time or another in Carlton on Patterson Boulevard and had nothing but wonderful things to say about them. Well, I can only add to that, enough good things cannot said about Carlton. The staff is wonderful, caring and nurturing. Recently Pete had to be hospitalized and then put in a rehab place in Walnut Creek for a couple of weeks. It is during that time that I saw the difference between that place and Carlton in every way. When I was finally able to bring Pete back to Carlton he was greeted with warmth and shouts of ‘hi Peter’, welcome back Peter; it was truly heartwarming. Must not forget how clean Carlton is. I could go on and on about how wonderful Carlton is all around and how wonderful staff and management are. Thank you Jonathan, Tommy, and staff, you guys are the BEST!!!!
I am so happy I found Carlton Memory Care of Contra Costa! My husband is thriving there.
I hadn’t intended to move my husband out of our home this soon. But he had gotten ill, went to the emergency room, and had to be placed into care right away. Staff at Carlton came immediately to assess him and process the paperwork for entry. It was handled smoothly and quickly for such a major transition.
The staff was so caring and attentive while my husband was healing that he felt like he was in a spa. He liked the meals and the friendly staff, and all his needs were being met. He was content.
Carlton was willing to keep him just a month or two for respite, but he adjusted so well that I felt it was best to have him continue living there. It was a difficult decision for me, but it had been getting harder for me, as his sole caregiver, to keep him safe at home.
I was concerned that as my husband recovered, he would be upset and would ask to come home. He didn’t! A couple of times when he saw me he expressed sadness at missing me, but he recovered quickly. I attribute that to the wonderful staff. From the start, they included him in the community and cheerfully addressed him by name whenever seeing him or just passing him in the hall. He felt accepted, understood and cared for.
When I visit, I sometimes participate in the group activities. The residents are engaged and have fun. We sing along to the songs, many from the ’50s, ’60s, and ’70s. We also dance. And we laugh. Other activities include bingo, balloon toss, chair exercise, and simple trivia quizzes. Those who can communicate do.
Carlton staff are educated in Teepa Snow’s methods of dementia care. They know how to enter the residents’ reality and respond affirmatively to confusing comments, as if they understood. The residents are encouraged but not forced to participate in group activities. My husband is a walker, so he walks the long, connected halls and greets staff and other residents along the way, also stopping to talk to staff in their offices. He always gets a warm, welcoming response.
When he was admitted, the staff discussed with me specifics about his medication and care needs. All the staff, regardless of their duties, are cheerful, professional and kind, not only toward the residents but toward their families. Seeing my husband so included and cared for eases my mind and helps me with this life transition.