The heart of care and comfort
MEMORY CARE OF THE TRIAD IN KERNERSVILLE, NC IS DESIGNED SPECIFICALLY TO PROVIDE MEMORY CARE FOR THOSE WHO NEED IT. OUR CUSTOMERS CHOOSE US BECAUSE WE NOT ONLY SPECIALIZE IN COMPASSION, KNOWLEDGE, AND QUALITY CARE PROVIDED BY A TEAM OF TRAINED CAREGIVERS BUT SPECIALIZE IN CARE FOR INDIVIDUALS WITH BEHAVIOR NEEDS.
The RCC, Noel is very knowledgeable and shows compassion for the residents at the facility. She’s considerate and attentive to the residents and care.
For the love of god please do not bring your family here If you value their safety and health .
Great care given to Residents by staff.
At first I thought it was going to be a good place for my mom. When I took her the first day Candice was suppose to show us around and go over things with us. No show she said she would call me the following week never did. She was there for the month of oct. I didn’t like what I was seeing and hearing the people that worked there yell at the patients across the room To sit down and watch tv they wouldn’t do anything with them just made them sit in front of tv all the time. My mom went on 2 occasions that I know of didn’t get a bath but 1 time that week. They wouldn’t help her put on her compression hose everyday. She needed help in the bathroom 3 different occasions and she would call me on my cell phone saying she needed help I would have to call and tell them she was in bathroom needing help. They wouldn’t even give her a Tylenol. I have witness the help pull the patients back down to watch tv. This place needs to be reported in the way they do the patients there. I tried to get Candice to fax over her paper work in oct so I could have her taken out of there and put in a different facility before Nov. and she didn’t do it till Friday week ago. The only time Candice would talk to me it was about the money. I couldn’t talk to her about the complaints I had. If you care about your love ones this is not the place for them. I’m so glad she is not there anymore. She is happy where she is at now. I wouldn’t give it a 1 star but it wouldn’t post without it. They only had a couple of people that worked there was very sweet. The rest of them acted like they had an attitude. I could ask question they acted like you wasn’t suppose to talk to them.