A center where you can heal, rejuvenate, and get back on your feet, surrounded by people who genuinely care about your well-being.
Montebello Care Center is a caring oasis in the heart of Montebello, CA, providing unparalleled care through a dedicated team of compassionate healthcare professionals.
I never write reviews but this facility was terrible. It deserves a ZERO star if I could give it. My mom was here for almost 2 weeks. Worst nursing home I have experienced for my mom. There was no communication with me as the family member on what was going on with my mom. She developed UTI and multiple other issues being there and yet not one phone call from them. She was started on new certain medications as well, no phone call. Physical therapy worked with her for 30 seconds and her main reason for being there was for physical therapy. Every time I would come visit it was always some change and was never communicated to me. I would constantly call to get updates and they were too busy, they said they will call back but I never received a call back ( multiple times). When I would visit my mom I would talk to the LVN taking care of my mom they would say they can’t say much because they have no been there, I understand but they still choose to not look into the chart and learn about their patients. Then I would speak with the nurse supervisor and they were even worse, they kept redirecting me every time I would ask for help with my mother and kept saying go find her nurse. It was very frustrating dealing with all the staff members at this facility. I knew nothing about what was going on with my mom. I’m glad my mom is out of there and will never want treatment from this facility. ZERO communication with the staff to the family. I will be reporting this to the administration as well. I hope this review can help others.
Some nurses where nice my dad really liked a young gentleman that helped him so much and my dad hated asking for help or being a burden ,dont remember the name …my Dad was here for 2+ months for rehabilitation came out worse directly to ICU passed away 2weeks later and ,..His bed didn’t work and it was broken
My mom was recently there for 2 weeks she stated the staff and nurses are very caring and helpful. Except for the nurses from night shift. They take over 3hrs when they ask for help to go to the restroom and on top of that they say they are not authorized to help them.
Management needs to bring this to the night shift nurses.
To anyone that takes their loved ones to this facility please question them about the care they get. To make this place better for our elderly.
The staff at Montebello are very caring, nice and helpful. I would recommend this place to everyone!!!
Wonderful Skilled Nursing Facility with great and attentive staff. The office staff was friendly and welcoming along with the Nurses in the building. They have their own parking lot which is a plus.