Our patients take comfort in knowing that we are rated 5 Stars by the Centers for Medicaid and Medicare Services (CMS). Nursing homes are rated from 1-5 stars based on health inspections, staffing, and quality measures.
WE ARE A SKILLED NURSING HOME FOCUSED ON THE SAFETY, WELLNESS, AND HEALING OF OUR PATIENTS
I have just spent the last month at San Bruno skilled nursing facility. I have to say that overall it has been a very positive experience. I came in with multiple fractures from a tree falling on me and was unable to move without excruciating pain. In one month I have had excellent care, and excellent PT OT enabling me to walk, toilet, shower and dress myself. The CNA staff is excellent with extra shouts out to Sareeta, Tess and Ruby, who were kind, caring, loving and fun. Nursing staff Alma, Thomas, Andrew and Kirsten. PT/ OT staff Evan, May and Keith were all outstanding.
The bad: the facility is noisy and very crowded, with some maintenance items that could use upgrades. ( exhaust fans in bathrooms, better lighting, courtyard improvements) The gym was used to its max, and could be improved with more room and a bike. The food was awful, with breakfast being the exception. Seems like this could be easily improved.
The good: exceptionally clean , and great, caring staff.
Great facility and great staff!
My loved one was just discharged one month ago after two weeks of staying there. The wound care team is the best, Chayane is very professional and knowledgeable for wound care. My loved one had a stage III wound when he came in and almost healed when he was discharged. PT/OT teams are also very good, very caring, and experienced. They have on-site kitchen to cook healthy and delicious meals, that’s awesome!
The only thing I need to bring here is that the discharging process was not going well. They forgot to check with our Kaiser doctor to get the oral diabetic medicine ready for home to replace the insulin he took in the facility. They also refuse to do it and discharge him anyway. Diabetes without medication is high risky. Shouldn’t happen again!!!