Sunshine Homecare offers a range of services including skilled nursing, home health aides, and pediatric nursing, focusing on providing compassionate and responsive care.
A licensed home care agency providing superior quality of care and support for clients in their own homes.
The worst agency ever. My 96 year old mother-n-law just passed away yesterday. The police were called to her apartment 3 times because of the aides. Everything is on video. The aides knew the cameras were there and they didn’t care. They slept all the time and didn’t wake up when she called them. One of them called my mother-n-law a witch and pinched her so hard on her arm and her skin is like tissue paper and it finally healed after a month. So unprofessional. Don’t ever use this agency if you care about your family members
Sunshine homecare does not staff adequately nor do they have an abundance of efficient aides to choose from. I personally had to put in over hundred and fifty hours- of natural support within 3 months for an NHTD case or 911 was threatened.
Ultimately, the burden of care is put on the working family because of there debacle of issues within. I would NOT RECOMMEND them if you care about your loved ones well being and your own. They are unreliable. The coordinators lack compassion and do not seem to give a hoot about your concerns I can’t be in 2 places at once ( which is the main reason care was needed in the first place ) *The administration makes empty promises. There is no back up when an aide calls out for a scheduled shift . From onset, they had great difficulty staffing which in retrospect was a red flag. It’s an extremely frustrating relationship to try and partner with- please, please save yourself much aggravation and look ELSEWHERE!
Aides coming without their working agency ID. I’ve been through a lot through this agency so far and every one it’s been difficult understanding them. Personal calls throughout the day, sleeping on 8 hr shift, some come in now during COVID not wearing gloves.
Sadly first day of Homecare was fine, 2nd and 3rd day no show, no call, agency said they were working on it and now has been no follow up! I was counting on them for my mother who is bed bound while I go to work. Shame on them.
This is not a business you can do that to people.