The Cortland Riverside Gardens

This is a beautiful community with the most amazing residents. The Life Enrichment team is incredible and makes the community fun and exciting. The maintenance director is friendly and kind. He is super helpful and always goes above and beyond. The gals at the reception desk greet you with a warm smile and genuinely love their jobs. The admissions director is bubbly and fun. She is knowledgeable and makes you feel at home the second you walk through the door. The dietary staff work diligently to meet all the nutritional needs and requests of the residents with a smile. There is a new executive director who feels like a friend after your first encounter. She is going to be a great leader and mentor to all of the staff. Last but not least, the caregivers and med techs with longevity truly are invested in the community members who live there. They work overtime and stay over extra hours to ensure everyone is cared for. This community has been through some changes recently, but they have not wavered in their love for the residents. With change comes growth and I encourage you tour this community and get to know the residents and team that call Riverside Gardens home.

My mom recently moved into this facility on January 3rd. We selected Cortland by Riverside over several other assisted living facilities in the area. The process was seamless. We initially had to have them do an assessment to determine the level of care my mom required. The administrator (Joy) and the Sales and Marketing Director (Allyson) came to our residence for the assessment recognizing it would be difficult to get my mom there and back. Upon doing a tour of the facility, Allyson was vey detail oriented and patient enough to answer all of our questions. The facility is very clean and has a small number of residents which my mom really liked. There are many fun activities for her to participate in and they go the extra mile to make sure to provide a personalized experience. As an example, my mom is a vegetarian and they have gone out there way to ensure she has everything she like for all meals. My mom tells me the food is very good which was shocking because she is very picky as she gets older. Upon move in, they made it very easy for us and all of the staff came up and introduced themselves. Somehow, they already knew who we were and are all friendly and knew so much about my mom already. I was worried about her ability to acclimate to her new home but on the first night, Allyson text me and told me she had already made friends and was having dinner with them. This was unprompted and much appreciated. If you love your mom as much as I do, it would be a disservice to not consider Cortland by Riverside. They understand the unique needs of each family and treat you and your loved ones as if you were one of their own. I could not be more thankful for their professionalism, kindness, attention to detail and all of the things they have provided that are above and beyond what we expected.

We recently visited the Cortland and we’re very impressed. This place has a nice home feeling to it and the staff couldn’t have been more friendly and helpful. Everything was clean and inviting. The residents looked quite happy and healthy there. This place is definitely on the top of my choice list.