For over 20 years, TheKey has delivered quality in-home care, supporting older adults with a wide range of needs and age-related conditions. We’ve provided millions of hours of care to families just like yours.
We’re TheKey, the most trusted senior care experts in Rockwall County. We have the best caregivers ready to help—so you can live well in the home you love.
The Key is by far the best home care agency my family has ever worked with. My mother loves her amazing care. Kim Pryor has never waivered through difficult family times in prioritizing my mother’s care above all else. Her caregivers are long -term employees and Kim is a master matchmaker. The Key offers great care and contentment. They are exceptional professionals and their caregivers also rave about the company, a rarity in the industry. They are a win-win in every situation and Chloe in the office is an ace facilitator, as well. Kim has guided us through every stage of development in my mother’s journey. My family has zero concern that she’s getting the best care available. I can not recommend them enough for any loved one. We are extremely grateful to them for enriching my mother’s life.
– Tina Brown Chambers
I have worked for The Key at the plano division with Chloe and Jeff for over 2 years now and I can say that after 13 years caregiving that this place and it’s management have got a great work environment with excellent caregivers! I love my job and the keys team is a great thing to be apart of! I’d highly recommend working there and if you have someone who needs care please check them out!
Home care assistance has helped us for 6 years. First as home care and recently as The Key. Kim and Chloe are true professionals and extremely compassionate. The caregivers have been wonderful. The attention to detail and customer focus has been excellent. They treat my mom as if she was their mom literally. The management team is excellent and always available to talk and provide insight. Very adaptable and personal. If we ever need support again I’d reach out to the team without hesitation.
There were several different home care aides who assisted my mother in our home while we were out of the country on vacation. We had a family member staying with her while we were gone too. The home care aides provided personal care as well as companionship. We have also used Home Care Assistants on a part time basis to allow to be away from the home for appointments and activities. They have always been able to provide someone to help and try to have the same provider each time when possible.