Allegro Senior Living offers upscale assisted living and memory care in a caring community where residents can embrace the future, maintain social connections, and form new friendships.
Allegro believes our residents deserve to live life to the fullest each day. Not on our terms. But theirs.
We moved my parents in to Crane’s a year ago. Unfortunately, Dad passed in December, but Mom stayed on. She loves her place and her friends, and I am comfortable when I head to our summer home for 4 months that she has support if needed. UPDATE!!!
Since Alto has taken over, they are very focused on putting on showcase events to say hey look at us and raising the rent. Unfortunately, the issues continue to mount. The food is TERRIBLE. Apparently the new chef lasted a matter of weeks and now the assistants have resigned also. Last night they served frozen corn dogs and potato chips for the dinner entrees. They don’t have enough help to empty the trash or keep public areas clean, and my mother has constant problems with ants in her unit. The wifi is slow and unreliable, and the cable tv is marginal at best. All this for $6,000+ per month!
Please don’t send your loved ones here. In the past month two of Mom’s friends have mover to other communities and I fear we may explore other options as well. I am not sure where the problem lies, but beware of Alto Clermont!
I would never recommend anyone move their mother and father into this facility
Alto in Clermont has a memory care unit. Unfortunately, they do not have a clue. They will tell you anything to get your $3000 entrance fee. They sent my husband to the hospital after a week and now they won’t take him back. No help to find a suitable place; just he can’t come back here.
This review is specifically regarding the memory care component, not the entire building.
The sales managers will say and do anything to get you to pay the $3,000 entry fee and move your loved one to their care. After we explained, repeatedly, that Dad needed medication to help him rest and combat his Lewy Body Dementia hallucinations, they assured us that their geriatric psychologist would see him right away and get him started with medication. This never happened. Instead, they insisted that the man who entered the building walking independently for 80% of the day (and using a rolling walker the other 20%) needed to use a wheelchair “for safety”, and did not address the sleeping problems or hallucinations until Dad “started causing problems with other residents”. Just one week in, they hospital dumped him at our least preferred hospital in the area and told us he could not return.
There is a reason the Memory Care unit’s nursing supervisor left, and a reason so many rooms there are empty. Bait and switch, followed by a hospital dump and utter lack of care or concern. Stay far, far, away.