You are guaranteed personalized attention and clinical excellence. We truly embrace every resident as our own family, and what matters most to us is that you receive the specialized care you need. Our clinical nursing team is committed to helping you recover quickly from surgery or illness so you can regain your independence and return home safely.
Indigo Manor Health & Rehabilitation is a premier rated skilled nursing facility proudly serving the healthcare needs of Volusia County.
I will just say that if you knew how the management at this place treats their own employees you could just imagine how they treat their residents. If you are thinking of taking a job here, don’t, they don’t and won’t treat you or your contributions with respect. If you are thinking of sending a loved one here, don’t, they’ve gotten rid of all of the leaders that actually cared about the patients and actually know how to do their jobs. They hire and promote people with little experience so they can pay less and maximize profits which would be fine anywhere else besides a care facility because that causes the level of care and compliance to suffer. The manager, Avrohom Brog, from the conglomerate that owns this facility is also a little weasel that doesn’t know how to lead anything and is one of the main reasons most people’s first impressions of the facility have sharply declined. I have inside knowledge of how this facility used to be and how it has declined over the last 19+ years. Absolute tragedy since it used to be one of the best in the area and people used to desperately try to get their loved ones a bed here. If any employment shake up needs to happen here it needs to be management at the highest level that are replaced. So sad to see this place fall apart.
Indigo manner will kill your loved one by totally ignoring them! My father‘s food and drink was kept away from his bed, knowing he could not get out of bed to get it! They put him on over 20 medication‘s, including sleeping pills and anxiety pills! No one ever answers the phone at this facility! They declared my father, totally incompetent and called in hospice! After we got my father home. It only took three days to nurse him back to health and he is able to speak again and now he’s learning to walk again. Indigo manner was killing my father!
***DO NOT SEND YOUR LOVED ONES HERE! ***
This review is based on recent experience from November 2024-December 2024
if I could give this facility 0 stars I would. From the top all the way down, we feel that this facility does not care for their residents. My mother was in this facility recently and my father is the only local family she has. He shared concern after concern with the nursing staff, with the business office, and social services and as a family we do not feel like they addressed anything. It wasn’t until my sister and I got involved. It took two weeks to address my mother’s cognitive decline and confusion. It took two weeks before my father was able to speak with the doctor. The doctor was not aware of ANY of our concerns. Lisa in the front office does not know how to handle customer concerns or how to do her job efficiently. The staff are very incompetent in their roles and how to execute their job. Lisa is not knowledgeable about Medicaid. She doesn’t even help guide families in applying for Medicaid. She incorrectly filed my mother’s Medicaid application. She also shared vital and sensitive information without written permission from either of my parents. Amy in social services lied on multiple occasions about services that were being provided and they never occurred. She also hung up on my father multiple times. I work out of town in this field and I was appalled at their lack of professionalism and compassion. We asked for the administrator on MULTIPLE occasions and Kenneth Nichols should be escorted out the door along with his Director of Nursing. The staff did not notate any of the concerns we had with her medication, possible UTI, or potential dementia. When it was time to discharge, they did not set up a safe discharge. Home Health was not set up, durable medical equipment needs were not evaluated. It wasn’t until the day before she discharged that they tested her on stairs because there are stairs leading into her home. The only star that this facility can get is from their therapy department. If I were them, I would run! When my father requested a safe discharge plan the director of nursing threatened my father that they would call Adult Protective Services if he didn’t come pick her up right then. My father unknowingly rushed to pick her up because they manipulated and lead him to believe that something would happen to him. They wheeled my mother to the door without discharge paperwork and without medications. Due to the lack of discharge preparation and assistance that is promised in the admissions agreement, my mother fell going into their home. She has also returned to the hospital 2 additional times. I do feel that due to their lack of urgency and actual care of patients, my mother’s condition could have possibly had a different outcome.
Please do not send your loved one to this facility. Based on recent reviews, it seems that this is a common concern.
Only giving it one star because I have to. Don’t take your loved ones to this facility. They don’t care! The staff doesn’t care! The administration or director doesn’t care! The environment is filthy & roaches are present all over the place. My dear friend is in there suffering everyday because of malnutrition & neglect. The communication is horrible! No one ever calls you back about anything! Again – would not recommend! 0 stars!!!