Live Fully at Harbour’s Edge

Wanda and Nancy were not very helpful… amd they call themselves concierge smh

Thank you to your exceptional people who work at Harbors Edge rehab. Maria in admittance, Mike, Sophia, Liz, and Melisa in therapy and the lovely Helen, who made all feel comfortable during a very difficult time. Nurses, aides, Doctors, all wonderful and compassionate in aiding to my recovery. I would highly recommend. I could not have gotten through my recovery without the team work of Harbors Edge.

I would suggest looking elsewhere. Over the years the quality of the food in the dining room has decreased, as well as the training of the dining room staff. Lately, there has been a rapid decline of service all around. I had an interaction with the concierge at the North Building this afternoon that left a really bad taste in my mouth. The concierge admitted that they are understaffed, and have requested management hire more staff. In the interim, prices continually go up and the quality of service to residents go down.

1/22/2023-
The general manager had never reached out to me. He had someone from the health center contact me??? At the time of my first review, “Courtney” was the dining room manager. Excellent hire. She really gave it her all. Naturally, she only lasted a few months.

I understand that now, the residents only have a choice of two courses. The used to be entitled to an appetizer, main course and dessert.

5/10/2023-
General Manager still unresponsive. He must know there is a problem.

6/14/2023-
Still waiting for the general manager to get back to me.

Terrible security reception. Security guard opens his umbrella, starts scratching my car with it as he’s writing down my passengers info with a pen and paper? My passenger showing a work ID that she works there. Slow, inefficient, blatant disregard for others property. 4/17/23 5:45 in the morning