At The Park, life centers around you and your care. We offer patient-centered skilled nursing and memory care programs, along with on-site rehabilitation and therapy services. Located in Jamestown, NY, we are committed to delivering a high level of care in a friendly environment.
Heritage Ministries provides various services including independent living, assisted living, skilled nursing, therapy and rehabilitation, and memory care.
Please if you can avoid it, DO NOT BRING DEMENTIA/ALTIMETERS PATIENTS HERE, as a previous worker, some nurses/CNAs verbally yell and abuse them, do not respect each resident’s privacy, and verbally abuse newer workers into quitting when they try to follow proper regulations and care. Lots of current employees cut corners in ways that are unacceptable and could cause potential deaths such as using improper toileting slings and the like. They also tend to not follow infections control protocol properly.
While my great grandma was here, she was treated well, and the staff seemed very friendly, with some even having great relationships with her. Brought her food and checked on her quite often, until hospice took care of her until the end. Have to respect some of the workers here who have to work tirelessly and deal with the emotional stress as i’d imagine.
My mother was just in this facility for a week for rehab. One of the staff took her to the bathroom and forcibly cut her nails. Another got in her face and was nasty with my mom when she buzzed to go to the restroom in front of my brother. If you can’t have compassion for the elderly then perhaps you shouldn’t be working in a facility like this. Would you want your family member treated the same way??? And place is dirty…small flies everywhere.
So sad when you have no choice for your loved one. Very disgusting there. Most of the staff do nothing. Sit and color or on cell phone. Supposed to be interacting with the demtia residents.