A REHABILITATION AND SKILLED NURSING CENTER

I knew the day that my beautiful mother entered into this facility that she would never be coming out. The day she got there they informed her that they did not have the staff to help her to the bathroom so she would now be using a diaper. She developed bed sores. She became weaker and weaker. She was isolated and alone. She had dementia (which they are NOT equipped to handle appropriately) and delirium so she was actively hallucinating and was scared. They knew that she couldn’t feed herself and was losing weight rapidly. My sister told them multiple times and they promised to feed her. They didn’t. She regressed so quickly that she stopped being able to communicate at all. My sister called and told me that our mother died and the facility said “she went peacefully in her sleep”. Lovely generic statement that I am sure they say to everyone. How would they know she went peacefully? How would they know she died in her sleep? Was someone there with her when it happened? Did they come in at all? These are questions that we will never have the answers to. On her death certificate one of the things listed was “failure to thrive”. I imagine she did have “failure to thrive”. That happens when you aren’t fed, aren’t given liquids through IV or otherwise and you are left in a diaper to waste away. I cannot say enough DO NOT SEND SOMEONE YOU LOVE HERE! The so called “care” for our elderly is abysmal in Tennessee. Unless you are rich don’t expect yourself or anyone you love to get good care in facilities like this. It won’t happen.

Wow Ms Nancy what a horrible story! I am sorry you were put through that. I was considering this place for s relative of mine. Thank you for your review. I am sure it’s called elder abuse!!

If I could give this is zero I would my grandpa has been there for two days now and the first day right when we walked in it was filthy. There was poop on the ground and they would not give him a remote and when we press the buzz button, nobody came we had to ask for someone to come

My mom had surgery, lost all her strength from the complex surgery. The hospital sent her here to “rehab”. She wasn’t able to walk or get up or down. My stepdad has insurance that pays 100% for the 1st 30 days. She fell over 8 times while there. She played on the floor screaming foʻr help. I went everyday and had to clean her. They considered her ” rehab” was when they walked to bathroom & back. She’s worse than before she went because they terrified her & treated her badly. Basically kept her jail till they tucked the insurance company dry. Don’t get me started on the state of the bathrooms in each room. NEVER AGAIN

The staff is generally nice but woefully under staffed. My loved one was not cared for well here- same things others mentioned- staff unavailable to help with bathing, toileting, etc. many of them had a bad attitude and did not enjoy working there. Some of them were nice but too few. The food was hit or miss but mainly miss- with weird options like egg salad sandwiches and spicy enchiladas…
Would not recommend for long term or rehab