Artis Senior Living of Boca Raton

My father’s been there since December 2024. I have been there almost every single day since his arrival, I have zero complaints, these people are amazing.

My husband has been living at Artis for over a year. I posted my first review of this facility six weeks after he moved in. Sometimes, when the “honeymoon phase” has passed, things appear different. I have to say that, if anything, I am happier than ever that I made the decision to move him from his previous facility. His health has declined rapidly in the past year and his need for care has increased dramatically. Everyone from the Care Partners to the healthcare team and the activity team have continued to make his days comfortable. I visit him almost every day to have lunch with him and I see the Care Partners working so hard to care for each and every resident. It is a tough job that takes a very special person to be able to care for the residents as they travel on their individual journeys with dementia. The Care Partners in his neighborhood, Gina and Collins, truly represent the “Artis Way” of caring for each individual’s special needs. I leave my husband every afternoon, knowing that they are there, watching over him and the other residents. Management has put together an amazing group of people to care for our loved ones and I can’t thank them enough!

My parent is a resident @ Artis Boca Raton, less than a year w/ advanced dementia. I have been disheartened by some aspects of this facility. Some Aides are kind and attentive; understand the needs of people with this illness; others inattentive, tired, seem bored. At shift changes Aides shout & call to each other, laugh boisterously; this is insensitive to many residents who are frail, like my parent. Sound is distorted for those w/ advanced dementia & they startle easily. Not enough care taken to muffle noise in hallways. How do they not understand this at a Memory Care home?

Executive Director Sheryl has often been dismissive and insulting over phone. Senior Staff gives consistent impression that our calls to check on how our parent is doing are a nuisance or bother to them, as they are so busy. For offspring of a resident who live far away from this facility it adds to our grief and difficulties when we are made to feel that our calls are a nuisance. I’ve gone 5 months w/out calling. (I can’t rely solely on my frail elderly father for all info.) Artis Boca prefers to speak to only ONE relative of a resident; others are discouraged from calling.

Activities are geared to those with milder dementia, not more advanced. MUSIC OFTEN VERY LOUD, which is startling to many residents. On more than one occasion my parent was ignored in Sundowning mode, shouting for someone’s attention; routinely goes on – residents in some degree of distress or upset are sort of not attended to fast enough (improvement needed here, please!)

The halls are brightly decorated and clean. Furnishings in rooms dated. Food is good (high fats though). Fresh fruit & vegetables are available daily. Sunday “Ice Cream Socials” are a nice addition.  Animal Visiting Days is a lovely event for the residents, and other activities where music is not at a very high volume. Complicated word game activities an hour or two before dinner as the Sundowning starts for many of the residents is inappropriate. I had to “talk back in off the ledge” my parent, who was anxious and confused, when an activity was too complicated & confusing, triggering anxiety.

Please do better, Artis Boca Raton!

My mom has been there for about 2 years. I love the staff. She is very happy there. She is treated with kindness and respect. The people there are great humans. I can’t name everyone in the review but they know who they are. Thank you Artis of Boca Raton 🙏