Our community offers a safe haven and a nurturing environment for those facing cognitive decline, with a focus on individualized, person-centered care tailored to each resident’s background and abilities.
Located in Wenatchee, Washington, Ciel of Wenatchee is a memory care community dedicated to enhancing the quality of life for individuals with Alzheimer’s disease or other related dementias.
Staff, Management and the Executive Director are always friendly and willing to help me with any questions I might have. I would highly recommend anyone to take there loved ones here!
This community is absolutely beautiful, And the administration team is incredibly inviting and helpful. From the moment I arrived , they treated me with kindness and made me feel like part of a family. The warm and welcoming atmosphere truly sets this place apart.
I personally would never recommend anyone taking their loved one to this place. The ED and marketing manager are highly untrustworthy and un trained. The maintenance director is verbally abusive to their staff. The ED is aware and dose nothing about it. And don’t even try to call corporate because they could care less, it’s all about the money in this place. I feel terrible for the staff and residents that work and live there. This place is an absolute joke. The turnover rate is ridiculous and the family’s can’t ever get ahold of management when they have questions about loved ones or a bill. Please I beg you DO NOT TAKE YOUR LOVED ONE TO THIS PLACE. NO I WONT CALL YOU TO TALK ABOUT MY EXPERIENCE. Talking wont help the situation this place has. The conversation would be swept under the rug like most of the problems in that facility. I said everything here, I will let the public decide if that’s the place for them or a loved one.
I performed for their Thanksgiving dinner in November 2024. I attempted contact multiple times. Ciel did not respond except for two times, Both of which were fraught with excuse after excuse for not getting me payment. I am beyond disappointed with the management of this organization.
When Ceil was Fieldstone Memory Care, the facility was wonderful. The staff had time to show care and were all highly competent. My mother moved there in 2020, and we thought she’d be well taken care of. We were so thankful that we found a facility for our aging mother, who was suffering from dementia. However, they changed hands and eventually became Ceil, a corporate entity that only cared about profits. Don’t get me wrong, the staff was still lovely, but there was a huge shortage of staff and all of a sudden, my mother was neglected and, had she not passes away in November of 2023, I would have moved her somewhere else. If you have any other alternative, don’t let your loved one live there!