Our privately-owned, unmarked homes in residential neighborhoods offer a more intimate care experience with six private bedrooms and 24/7 caregiver assistance. Residents enjoy a spacious shared courtyard, home-cooked meals, and a welcoming atmosphere.
From The Heart Homes is reshaping long-term care by providing a dignified alternative to nursing homes in the Tri-Cities area with personalized care in a home-like environment.
There are a total of 4 units, all adjecent to each other, and connected through a court yard. Before putting your family member here, please do your homework and then redo it again. Looks are very deceiving. It would appear to be a nice place to put your loved one in. However, this place is run by mostly poorly trained staff up to including administration staff. There are more bad caregivers than there are good, unfortunately. A family member of mine has almost died on 3 occasions due the negligence and abandonment of the staff by going missing in the middle of the night, failing to respond to the room bell alarm going off and then this place does all they can to cover up their wrong doings. They have corrupt staff that violate their own code of ethics and are unprofessional. I thought this facility would be good for my mother in law however they have miserably failed. It’s very scary to know that they violate RCWS every day and conduct illegal business and activities sickens me. Again please folks save yourself a mess and possibly your own family members’ lives by avoiding this place. They need to do a major overhaul of the admin staff down to the underperforming caregivers. I can only count on one hand the number of quality caregivers that I have met. Hopefully this helps.