We provide a wide range of health services, including hospitals, outpatient facilities, urgent care, and specialized services such as cancer care, heart care, and more.
Hackensack Meridian Health is New Jersey’s largest and most comprehensive health network.
I was in fear of my life they weren’t giving me my medication to place smelt like urine the nurse staff you never seen. I thought I was in bates motel. I had to get out of it right away was the most horrible place I ever seen in my life it was very horrible. The toilets didn’t flush, I slept on air mattresses. I was only there for 24 hours. I was so scared. The place was filthy, dirty disgusting I wouldn’t put any animals in their.
If I could I would give this place a zero. My mother was there for rehab after having a heart attack and a series of small strokes. After 5 days there she developed an infection which the medical staff ignored. The reason was their fax machine was down but we were able to get the same results on MyChart. The medical staff is inadequately complacent. The CNAs should be fired. Better yet. This place should be shut down permanently and immediately. There is no communication with family. Everyone is kept in the dark. If it was not for us looking at the lab results this so called medical facility would have not known.
This place is horrible. A death trap. Unsanitary. Mean CNA’s. Neglectful. Incompetent medical staff. I regret having my uncle go there. He went for physical therapy and in two weeks he was dehydrated. Had a kidney rupture and a stroke. This place should be shut down.
Terrible service. If I could give this place a 0, I would. Patient who had a stroke arrives for subacute rehab. He receives a bed that is not working, and initially is told “oh sorry we can’t do anything about it as the staff to fix it isn’t here”. Keep in mind, he has right sided weakness so needs a bed that can be raised and adjusted. To make matters worse, the nurse call button does not work. It takes multiple phone calls, getting hung up on by staff members many times, before finally getting them to change him to a different room. It gets better. They put the wrong wrist band on him. It belonged to another patient. So the patient was receiving medication that was intended for someone else and not the meds he needed. Supervising nurse is informed and all she says is “yea I cut the band off already” which does not solve the problem that he received the wrong meds and that he did not get the meds he needed. Also, the patient confirmed that the supervising nurse was NOT the nurse who cut off the wrist band, that it was someone else. I’m sorry but how can you NOT verify patient identity before putting on a wrist band and before administering meds. I feel terrible for the patients who are at this facility and have no one to speak on their behalf or are unaware of the unacceptable care going on.