Located in Rockwall, TX, Rock Ridge offers tailored assisted living and memory care services, emphasizing independence, wellness, and a vibrant lifestyle. Residents enjoy various amenities, including dining, life enrichment programs, and personalized care plans.
Legend Senior Living provides exceptional senior living solutions with a focus on individual needs and preferences, offering various living options such as assisted living and memory care.
Looks like a nice place, hence the 2 stars. It is clean and doesn’t smell but poor management and persistent unkept promises. As for the chef they advertise, there isn’t one or just somone given the title of chef without any training. Sometimes the maintenance guy even has to cook. The food with the exception of breakfast, is just frozen food heated up. This week dad asked 3 times for a glass of water with his meal.. He asked for dressing for his salad and staff brought a gallon jug out to the table and said ” say when”.The activities schedule looks enticing but staff doesn’t show up to lead on time or expects them to be resident led. There are really no outside the facility activities except a Walmart run. No music, sing alongs, free movies….nothing! The things residents say they like to do don’t
happen. No wonder why they have little participation. Residents that should be on the memory unit are allowed to roam the halls unattened and often just walk in my dad’s apartment. His bed is made once a week if he is lucky and no he is up early every day! Weekends are even worse with no management on site. They even change the code on the front entrance without giving to family emergency contact or residents. A few months ago, I was called and told by staff I needed to come urgently only to not be able to get in for 20 minutes as the code was changed. Last week my dad, a resident, was locked out and we banged on the door for more than 15 minutes. So many promises of improvement with no change. There have been 3 directors since my parents moved in…still the same problems persist. Just ask actual residents. The sales people would be great used car sales with their pitches. The phone at the desk rings incessantly in the evenings. Shame on you Rockridge! These seniors deserve better!
We moved our Mom into Rock Ridge Assisted Living in Rockwall a week ago. She had been in a rehab hospital for three months, and it had been an up and down experience. We looked around for assisted living facilities while she was in the rehab hospital, and, as a family, we all agreed that Rock Ridge was where we wanted her to go. After the first week, I could not be happier with our decision. Everyone we have met so far has been so hospitable and so caring with our Mom. The facilities at Rock Ridge are so nice, and so far the care has been exceptional. Mom is still in an adjustment phase, but I am confident that she will come love calling Rock Ridge home.
Wonderful place and people. Wasn’t sure our family member was going to do well, but he adjusted and likes it. Everyone is so friendly and caring.
Lovely facility, active activities program, wonderful staff
Our family has been pleased with the care our loved one is receiving at Rock Ridge! The people are accommodating and the other residents have been welcoming!