Our community is dedicated to providing residents with a vibrant and supportive environment where they thrive. Located in the beautiful city of Alameda, our prime location offers convenient access to local amenities, stunning waterfront views, and a welcoming atmosphere. With a focus on personalized care, state-of-the-art amenities, and a compassionate team, Oakmont offers countless opportunities for a fulfilling retirement.
Welcome to Oakmont of Mariner Point, the premier destination for luxury assisted living in Alameda.
We have experienced bait-and-switch tactics. Not even a full day after the move, we were told that they were moving our loved one to Memory Care due to her care needs. We were told that there would be more attentive care, but the unit in Memory Care has been inhospitable and is contributing to an even more rapid decline in our loved one. It’s a cold, dark room in the basement of the building. Requires navigating through two doors just to get to the hallway. The care is not more attentive. If anything, our loved one is more easily ignored since she’s out of sight. She lies in bed crying when she’s in there. The closet door is broken and she can’t access her belongings without help. There’s no room for a dresser. The heater isn’t responsive to the thermostat; there’s cold air from a ceiling vent blowing on her, and they haven’t responded to multiple requests to fix this. The pendant they gave her to summon help is a joke. If they respond at all, it takes 20 minutes.
This is my loved one’s end of life, and instead of spending quality time with her, I’m having to advocate for the care that was promised us. There’s been a lack of dignity and respect throughout this experience.
Understaffed.
We loved our experience at Oakmont and are so grateful for their highest quality service, location, and care.
Our mom was not able to move there from her apartment across town until her last month of life, which we did not know at the time. She loved Alameda, and she loved her apartment and time at Oakmont, however brief. She adored the views from her window, the stellar views from the dining and activity rooms, and the entire five star facility. The staff were amazing and deserve our highest praise.
Though Mom did not get to enjoy the full facilities often due to her health issues, my sister and I were there for a full month every day with her until the end and we felt at home and taken care of 100%. We can attest to the utter compassion that everyone on the staff had for our mom, for us and our situation, and we did not have to worry about anything except taking care of Mom. She even had her beloved cat there with her and he loved it too! From the caregiving staff to the reception to management to the dining staff to the activity staff to the med techs, every single person we came in contact with was so compassionate, loving, friendly, helpful.
It’s a real gift that someone can enjoy their last month of life in such comfort, care, and joy. It was a fantastic place for friends to come and visit and spend time with her. We even had meals in the dining room with visitors, as well as getting much needed nourishment for ourselves during that month. And the food is delicious!
Thank you Oakmont for making our mom’s time with you so wonderful, safe, and with such style. She always loved living independently, and Oakmont gave her the opportunity to do so even as she received medical care in hospice. Thank you, thank you thank you and the people of Oakmont are always in our prayers.
I work for an outside agency and have worked with Oakmont for a number of years now. They have a beautiful community with great views. Their staff is always warm and friendly and are very pleasant to work with. Thank you Oakmont of Mariner Point for all that you do!