Morada Friendswood

I can’t say enough positive things about the care my Dad has received in Morada’s Memory Care Community. Carla, Mary and Helena and the rest of the Memory Care Staff have been so kind, compassionate and helpful yet also very professional. They definitely go above and beyond. I am always greeted by name with a smile every time I visit. Everything is very clean and well organized. Theresa is the best with hair cuts and grooming and so patient and kind. It is such a comfort when you are trusting the care of a loved one to others you don’t know. They are like family to us and we appreciate them greatly. Highly recommend Morada Memory Care!

0 stars.. bull on their website. I am saddened to hear that the food being served is… just not up to par at allllll. There is a bit of a show before you get there with the tour then find out what is wrong with the place later after moving in. The “fresh fruit” is not fresh fruit. It is out of a can. I doubt everyone would want 3-4 pieces of Colliflower for a side. Mushrooms and noodles for a dinners main? Who decided on this menu? I strongly feel there is not a “chef” there as advertised. If you ask for a burger I believe it was- be ready to wait until everyone else eats before they start on it. There are not many options. You still have to pay for every meal even if you don’t eat every meal. If you need it to your room there is an extra charge for it. *****There is an issue with flooding and things not being taken care of to insure there is no mold. This is unacceptable and needs to be reported. Who leaves carpet that has been soaked? Would you let this happen in your own home? Would you let your family member live like this? This is so far from “luxury” for the price. There was a lady on the ground for hours —who helps with this stuff? Some of the wait staff I have heard are not so friendly. I feel for everyone that lives there especially anyone who has moldy carpet that they might not even be aware of. Who knows what else is going on if the smallest and insanely important of things have not been addressed. I hope to hear things change around soon. I will gladly change this review around along with the others I will be posting. These things need to be addressed as soon as possible. Thank You and Prayers for everyone that lives there. I hope the care you are getting turns around quickly. I’m sure it will. Thank You. Oh and you might want to chance what it says on the website about the dining. I don’t know about special requests. The website is very misleading. I guess yall have no answer or anything to say to me about this. Yall should be ashamed. Such a sad deal. MOVE OR DONT EVER MOVE IN.

Caring, Devoted, Staff and Management.

“My grandmother lived in assisted living here and eventually transferred to memory care. I can’t say enough about how helpful the staff has been throughout her time here. From the quality of the food to the constant smiles and warm welcomes, every aspect of her care has been wonderful. The staff is not only professional but also compassionate, making her feel at home. We are incredibly grateful for the exceptional care she’s receiving.”

When we chose this home for our mom it was nice. Since the beginning of this year things have gone downhill…food is nasty…med techs serving food and no one to help with some of the residents that need help opening things or cutting something up!! The building is so dirty!! When we first moved her in it was clean clean. Custodians were great. But now we could not even get a broom or mop at 9:30pm because they do not have any. I was told by one staff member that residents don’t make messes on floor at night or on weekends.😳🥹our mom does not want us rocking the boat as she’s afraid of staff getting mad at her. I could go on but I will close with please if you have a parent there check them at odd times when staff does not expect you to be there. And warning ROACHES ROACHES!! Very gross!! I have noticed on other reviews that they liked they answered with sweet responses but with complaints they go silent stealth mode 👀‼️ if I could have gone with zero stars I would have been so thrilled. I have tried to be nice and there are several employees that tend to try to help anywhere or any time. I’m sorry I have to add on to this but the button they use around neck it , annoys med techs/nurse I’m really not sure what they are called. We have tried to talk to them but they have gone silent and don’t respond to phone calls or even answer after 5:00. One other thing was when the last PA left and also took her dad from this facility it was crazy. We nor residents were told that the Dr was gone. We were shocked as she was amazing! Luckily the new PA is great and will respond quickly to questions. I hope this helps residents to get a better quality life as that’s what we want for our mom! I wish no ill will towards anyone but I just wish some of the employees would step up and do the job they are hired to do. I would like to include administrators as well!! Shame on y’all for not standing up for your employees!!