We create an environment that feels like a true home, allowing residents to experience the joy of companionship and the comfort of a personalized care approach.
Nightingale Case Management offers adult foster home services like no other. Our motto, ‘From Home to Home’, reflects our commitment to providing an experience of care and warmth for your loved ones.
Today is my dad’s first year memorial service. In 3 more months, it would be my mom’s memorial too. They both were placed in the caregiver’s home run by Lea Daguro managed by Nightingale. My parents were reasonably healthy when they first moved into her house but both died less than 2 years in her care. Lea is not fit to care for any clients in my opinion. She’s lazy, sassy, arrogant and argumentative!
She would never walk my parents daily to keep their mobility because she told me that she doesn’t have time to do walks. She even told me that she depends on her mom to take care of her 3 clients and depends on me to take my parents to their doctor appointments and prep food for my parents too which I obliged until their demise.
Whenever I visited, Lea’s hardly there and her mom would be the one caring for my parents all the time. She don’t speak much English so we can’t communicate much. Dad suffered bad rashes and infected open skins and bedsores until his passing because of bad caring.
On one visit, I saw my dad’s clothes were stained with dried urine, up to his chest and new urine still wet from his belly and below and smelled very bad. That incident was the time I happened to be there and a male nurse came by for Lea’s evaluation and recertification on her home care license. I ended up cleaning my dad and changing his soiled clothes.
The condition of my parents treatment were in humane and immoral. They were locked in their shared room most of the day and night. They even went as far to grease their bedroom door handle so it would be too slippery to turn the door knob latch open. My dad has dementia and incontinent so he won’t know what’s happening to him. Except that he would moan whenever Lea sprays alcohol on his open bedsore’s and badly infected open skins.
One day, my mom suffered a bad stroke early in the morning 7am. Lea texted to me 3 hours later to let me know. When I got there, I saw mom laying in her bed unresponsive. Lea asked me to drive my mom to the hospital. How stupid can she be not calling 911 first? I told her to call 911.
Because of her negligence and improper handling my mom’s stroke, mom never recovered from her stroke and became disabled permanently. When mom was hospitalized, Lea called me that evening and coldly told me not to bring mom back to her house because she don’t want to get blamed for mom’s health issues. I was shock in disbelief but told her I’ll look for a replacement home. Mom was supposed to get discharged within 3 days from the hospital but my house is not safe for her due to 36 stair steps to climb. Finally, the social worker in the hospital called Lea’s management company Nightingale and worked out a deal with Lea allowing mom to move back to her place for 2 weeks but mom must move out after. It’s very disheartening for me to think about what my parents went through and their sufferings in Lea’s care.
My parents were confined to their room mostly, their mobility slowly declined and gradually their leg muscles atrophied making them having difficulty standing and walking. Worst of all, Lea requested that my dad be put on sedatives. When I took my dad to his last doctor appointment, Lea had given me a prescription note stating that dad needs strong sedation. The doctor had told me that he wouldn’t go by the strong dose sedative but to prescribe lower dosage.
When Lea started dad on the sedative he sleeps most of the time whenever I visited him. I was concerned for my dad so I asked Lea whether my dad ever gets up to eat, drink or pooped? She told me dad still eats a lot. So I asked her again when is the last time he pooped? She and her mom don’t remember the last time my dad pooped in his diaper. Lea cares about her financial gain more than true caregiving. One time, I told her that my dad looks very frail and might die soon. She quickly told me that she will just get another client to replace my dad. I felt so disgusted with myself after hearing that and should’ve withdrawn them right after. Maybe they would still be here today. 🙁
Aloha Nightingale Case Management Team:
Thank you so much for the excellent customer service that Nightingale provided me for my husband’s care. I couldn’t have done it without meeting with Rosalinda and Art to help me with finding a foster care home through their guidance and support throughout the process. I am so grateful for your patience, caring, reassurance and professionalism made me feel less stressful while dealing with foster care homes, finding Marietta and her family, they are an absolute godsend. My husband is being well taken cared of and I thank God I was referred to Nightingale to help me through the process. God Bless you and I’m grateful for all you do. I would recommend anyone in my situation to Nightingale that needs help with their loved ones foster care help, your reassurance and patience to help me, has been phenomenal!
With warmest gratitude.
Rhoda Shidaki
I love nightingale case management because they are so polite when they answer the phone
Nightingale case management was very helpful in my finding a place for my mother. They were very helpful in finding different foster care homes for me to chose from. It was an adjustment for my mom but she likes it there now
I have been very pleased with Nightingale Case Management Company. They are always very prompt in answering my many questions and I could not be more satisfied. My 97-year-old mother is happy and so am I. My mom is well taken care of and I am very comfortable with her excellent care thanks to Nightengale.