Nspire Healthcare operates 5 centers in Florida focused on meeting the needs and exceeding the expectations of patients and families through a wide range of services including skilled nursing, rehabilitation, and dementia care. Our emphasis is on creating comfortable and confident experiences for our patients during their recovery.
Nspire Healthcare was created with a vision for transforming the way that people think about skilled nursing and rehabilitative care. Our mission is to inspire a culture of innovation and excellence in service in post-acute care.
I think this place deserves more credit, Since arriving my grandfather was treated very nicely and the nurses and doctors maintain a positive outlook on his situation. I think some of the reviewers seem very entitled, often there is so many patients for one nurse and in a split second something can happen, but you have to be realistic because that happens anywhere and no center is going to be watching anyone 24/7. The nurses that attend my grandfather are very careful and check up on him frequently and have helped us a lot, the social worker helped us find a good center that will attend to my grandfather even after he leaves, I think you do need to be there to check up on them but that is honestly expected. The staff have been wonderful and have kept us sane with our situation. The team is much more personal with their patients and try their best to make sure everyone gets what they need.
Upon entering the facility and after reading the existing reviews, I find their opinions completely off based. Sure the site needs an uplift and the carpet needs replacement, however I’m not here expecting a five star accommodations. The importance is the medical attention I need to successfully recover. All the staff have been very friendly, accommodating and professional. Food has been very good. Overall I enjoyed my rehab experience.
Please DO NOT bring your loved ones here. I could say so many negative facts about this place but I will keep it short as will never have enough space to type all that is so wrong here.
First of all , it is absolutely filthy and unsanitary. The smell of mold and the condition of the patients rooms is disturbing. The care is AWFUL. If the call button happens to be functioning and your loved one calls for any kind of assistance, they will legitimately take 3 or 4 hours before anyone comes to help them, if anyone even comes at all.
The staff is under qualified and careless. Constantly playing on their phones, laughing and joking amongst themselves while patients are in need of help. Completely dismissing the patients.
The level of neglect in here is beyond words. I truthfully do not understand how this place hasn’t been shut down. I was forced to call 911 to have my dad looked at by the paramedics. My father had been calling for a nurse for hours and hours and no one came to him. He called me and my husband to ask for help, my husband and I called INSPIRE over 20 times and no one ever answered the phone so we immediately took action and called an ambulance who instantly transported him to a hospital due to the condition this facility caused my father to be in. I cannot express the disgust and disappointment I have with this abomination of a facility. As a former medical professional i wholeheartedly encourage anyone thinking about this “rehab” location for a loved one to absolutely under no circumstances bring them here.
The facility is a mess. It is not very clean and smells. The staff is friendly but seem too be overworked and understaffed. Most of the times when I call, no one answesr the main number. You leave a message and no one gets back to you. The equipment and furnitures in the room are outdated and old, that includes the beds! My aunt fell while trying to get up. The beds don’t have any guardrails to prevent an elderly person from getting up, who is not suppose to get and walk. All around a mess! I’m in the process of getting my aunt out of there for her safety.