Ozanam Hall

Covid and flu outbreak on two floors..my mom and her roommate have Covid …am not happy…my mom is in r here for rehab..will post another review in more detail..giving them one more day to address my issues..I agree with those who posted a negative review .

Updated..After owner response..
Why bother going to administration..when the same negative things are still in place… one or two nurses and aides rude and nasty..clothes are missing….went to head nurse on her floor..spoke about the rudeness ,nastiness and missing items..one or two aides or nurse still nasty ..haven’t heard a response from social worker on my grievance about the clothes… in fact no response to any of my emails..brief phone call once..brand new clothes..who’s going to reimburse me ..and a lot more stuff..some medication was wrong upon admission from hospital…not ozanams fault BUT .nurse was rude and nasty when I was trying to straighten it out..clinically more issues..which had to have someone intervene to do right thing…bed phone not working properly ..yet nurse nasty and instead of giving me a number to call ..rudely said I’m not technology I’m a nurse call front desk tomorrow and get Charlie’s number…WTH…ummm..don’t have his number on the floor to address your own equipment issues..unprofessional and unacceptable..I need to reach my mother ..whole purpose of med Pat phone..she’s 91 and not a cell phone person even though she has one …if you can’t have compassion and dedication and not be lazy ..dont work in healthcare..she doesn’t ask for help or bother nurses or aides unless she really needs something which is not often..she is very independent…so these people need to remember why they are working there..other issues …but I think is safe to say ..I regret putting her there ..I went with sister-in-law’s recommendation because her mom was treated good and had great care…and it’s the same floor…well..obviously…it has changed ..especially seeing all other negative reviews…more issues ..but ..I will address them..pretty disappointing from a place run by nuns ..

I normally wouldn’t leave a review but I feel that this one is necessary. I came to this facility from October 2024 to February 2025 . I visited about 3 to 4 times a week . Most times I’m sure I wasn’t even noticed but I always observed everything. I have to say that despite the staff being low staffed sometimes to the amount of patients they had they were always so sweet, pleasant and most importantly attentive.They treated the patients like family . I always saw them sitting with patients feeding them when they wouldn’t feed themselves. I have to truly commend the staff because no matter how difficult the patients may get they were always so sweet and professional. To the entire 5th floor , you were amazing and deserve to be recognized. Thank you for all that you’ve done!!!!!!

Dirty..understaffed..not a good place!the only nurse for each floor may or may not tell you a bout your loved ones care ..it is a FAVOR to let me know if my mother took her medicine that day!!! They are horrible!!!!!!

Ozanam Hall is the third rehab facility my mother has been to in the last 10 years and it is the best one. She is now a permanent resident at Ozanam Hall since May and I would only want her here. The staff is excellent with her. The aides take great care of her, especially regarding the bathroom. My mother is busier now than when she was at home. There are activities every day, and they have a mass that the nuns take her to! I love the nuns! They are so compassionate with the patients. The nuns have a little dog, a rabbit, three cats, and two mourning doves at the facility. The place is very clean. They have a great big garden to sit in when the weather is nice. The location, parking, and food are good. I am very thankful for Ozanam Hall.

Mary was excellent with PT instruction. Kind yet firm which worked best for me.
Olivia was great with OT & improving upper body strength..
Jackie was great while I was immediately post-op.