Pearl City Post Acute is well acquainted with the challenges that Island families face when long-term care is needed for a family member. We provide personalized care to ensure each resident thrives and families feel supported during this transition.
Founded in 1995, Pearl City Post Acute was created to serve Leeward Oahu families. We are the closest skilled intermediate care facility to Wahiawa, Mililani, Pearl City, Aiea, and Salt Lake.
The night staff here are especially moody, rude, or simply lacking social skills/soft skills–or as they call it, “bedside manner.” It’s probably a combination of long hours, lower pay, and some difficult patients, but it’s no excuse. Plus, it doesn’t help that the majority of this staff is FOB Ilokano (a kind of Filipino) and they seem to have racist tendencies to anyone who speaks straight English, doesn’t look like them, or doesn’t speak their Ilokano dialect. Their expressions and responses make it so obvious.
I pity those families that have to deal with these folks, let alone the patients. Who knows what mal-practices might go on here that’s unchecked or underreported. SMH.
My grandmother was sent to this nursing home directly from Pali Momi and spent a significant amount of time there. Unfortunately, the care she received was appalling and completely unacceptable. During her stay, she developed a wound that became severely infected due to neglect. The wound was large and deep, yet wound care only visited her once a week. This lack of attention led to a series of serious health issues.
The hygiene standards at this facility are horrendous. They do not bathe or change residents promptly after accidents, leaving them to sit in their mess for extended periods. At best, residents might get wiped down once a day, which is entirely inadequate. The neglect of my grandmother’s hygiene and wound care caused her infection to worsen, resulting in her losing the ability to walk, stand, or move on her own. She also began hallucinating and became gravely ill. Her health deteriorated so rapidly that it terrified our entire family.
Eventually, she had to be transferred to a hospital due to breathing complications. While there, we learned that the infection had spread to her bones, which explained her loss of mobility. This level of neglect and incompetence is shocking, and it’s terrifying that this facility is still operating.
Adding to the nightmare, the nursing home does not follow HIPAA regulations and shows no regard for transparency or family communication. If a resident requires emergency assistance and 911 is called, they have a policy of waiting four hours to notify the family. Imagine not knowing for four hours if your loved one is hurt or on the brink of passing—this is unacceptable and inhumane.
We had no idea how negligent this facility was until my grandmother’s health started declining dramatically. Everything spiraled downhill, and it’s clear that they do not prioritize the well-being of their residents. Please think twice before placing your loved one here—it could cost them their health and dignity.
I’m editing my review since rereading my last one made me realize that I was too lenient.
My grandma almost died here. The combination of having immigrant nurses who barely speak English along with being understaffed is utter insanity. The inside is depressing and I can attest that it does look like third world conditions.
Upon arrival, the nurses were totally clueless. I genuinely think they had no idea what was wrong with my grandma, considering it took almost 24 hours after her arrival to get her an IV bag; she hadn’t eaten for a week prior due to an intestinal blockage (Thanks Pali Momi for finding this out after making her suffer for two weeks!).
We had to threaten taking her to the ER, which she ended up going to anyway after the nurses begged us not to take her. If my family and I weren’t looking out for her, the nurses probably would have let her rot in her bed. Bottom line is, if you think something is severely wrong with your kupuna, either avoid this nursing home entirely or take them to the ER.
Excellent skilled nursing care. Morning exercise. Bingo! Good food. Medicine is given on time as Dr ordered.