Experience luxurious living at The Bristal at York Avenue with spacious apartments, gourmet dining, and a variety of engaging activities. Specialized Memory Care programs are available for residents with Alzheimer’s and other types of dementia. Rates start at $13,800 per month for a studio.
The Bristal at York Avenue offers luxurious assisted living options for seniors on the Upper East Side of Manhattan, providing a blend of independent living and memory care services.
Terrible customer service not polite not nice over the phone very sad during these times people have time to be so unprofessional and rude
I have visited a friend at The Bristal several times, and each time I have been so impressed with everything from the entrance and warm welcoming reception staff, the cleanliness and beautiful flowers, the lovely lighting, and the rooms and facility throughout are splendid and very comfortable. The food, including the wonderful ground floor restaurant, where invited guests are welcomed is delicious and healthy. I cannot say enough about the professionalism of the caring staff who are upbeat and always accommodating. Congratulations, and keep up the good work!
Bristal is an amazing place. Our father has been at 2 other senior assisted living centers and this one is by far the best.
The place is beautifully appointed, the rooms and facilities are specifically designed for the residents to access everything easily. Dining options on many floors and food is pretty good for a senior assisted living home and we can easily just join in for a meal in the lovely main floor cafe or on dad’s floor. They have plenty of activities and trips to attend that he’s done more while he’s been here than most of his dedicated work/life.
What makes this senior assisted living place exceptional is the great staff, their personal attention and friendship with each resident and their genuine care for what my dad personally needs. Most of the team knows my dad, they know what he likes and what he needs, what he loves to eat as well as what he should or should not eat so much.
The Bristal team is proactive, collaborate well together and they are pretty responsive to us. Tei at the front desk is amazing. Whenever appropriate, staff will share their direct contact information with us so we can communicate directly to figure things out. We’ve never experienced this kind of customer service and attention to detail before.
My dad’s favorite aide on his floor is Alecia Ford. She’s amazing with him and she knows just how to work with him to support him and get him to do the things he needs to do. She’ll even reach out to us if dad needs something. We know how aides have to juggle taking care of many residents at the same time but they also make a point to let the team figure things out so that my dad gets taken care of by his fav Alecia whenever it’s possible.
We do have to communicate with Bristal occasionally on what dad needs and how he needs it, but the team steps up, collaborates with us until we figure it out. They are attentive and they follow through.
My dad is happy, in great condition and has fewer health incidents here. We saw a picture of him on the day he moved in to Bristal a couple of years ago. Today dad looks happier and he actually looks more vibrant and healthier. We attribute a good deal of this to the amazing team and the great care he gets here. 😊