THE MANOR OF FORT PIERCE

WARNING! If you LOVE your family member, don’t send them here. If you want your family member to be treated like a paycheck, then this is the place for you. My family member was the very first occupant here, and honestly, I felt very uneasy from day one. Mark, the head guy, has the personality of a tyrant; he is only interested in one thing, and that is money. His second-in-command, the manager and head nurse, tries to be nice, but you can tell it is all fake (you can see it in the way her face contorts when she is trying to be nice; it looks as if it physically hurts her to be pleasant). Even with these feelings, I kept quiet. We were told that they did not want family members to visit for the first two weeks. Not understanding this, my family did what they asked. I did not like it and still never got an answer for why, especially since she was the only one in the home at the time. A couple of weeks went by, and as more people started coming in, I noticed that while they were nice to your face, they treated some of the other residents poorly. They seemed frustrated and mad at some people. Keeping in mind they were just starting to have a few people coming in and were nowhere near full, they were already getting cranky and frustrated.

I was disturbed when, during one visit, my family member was at the dinner table, falling asleep and almost falling out of her chair. When it was time for me to leave, I asked if there was anyone available to help her to her room, and Mark told me, “She walked there by herself; she can walk herself to her room.” So much for the 24/7 care they advertise. Then came the day my family member fell. Thankfully, she was okay, but again, they advertise 24/7 care—so how did she fall? Other family members began to notice that the staff was no longer friendly to us or to my family member. My family member was 92 and was slowly declining. About a month after her first fall, she fell again. The day after her second fall, we were told by Mark that she needed to leave the facility immediately or we would need to hire someone to sit with her 24/7. This facility advertises 24/7 care, and my family member had her own house. If we could afford someone to be with her, we would have done that instead of putting her in the home. Because Mark was demanding we get her out, we had a hospice nurse come and check her out. The nurse told Mark that she was at the end of her life and should not be moved. Sadly, my family member died the next day.

The last issue was that we were told we needed to remove her belongings from the room very soon. A few family members and I went there to get her furniture. As my family member was declining, they moved her queen-size bed to storage and brought in a hospital bed. When a family member asked Mark where her bed was, he rudely said, “I don’t know where it is; I’ve got to run an errand,” and left quickly. As we packed up her furniture, I asked the second-in-command nurse manager, and her response was very unhelpful: “That sounds like a Mark question; I don’t know.” When I asked her how you can lose a queen-size bed, she responded dismissively, “I don’t know. What do you want me to do?” I had to walk away because I was angry that we were rushed to remove her belongings while they couldn’t locate her bed. I would bet they knew exactly where it was and that it was under another patient’s use. It is wrong; my family paid for that bed, and it’s not right that they get to keep it for themselves.

If you want your family member to be treated with the respect and dignity they advertise, they are full of BS. The workers, especially the owner Mark and his second-in-command, are not friendly and don’t care about the people; they just care about good reviews and money. I was told every time I went there to give them a good review over and over again. So here is the review you begged me for!!!!

If i could i would leave no stars.

My first arrival at the Manor of fort pierce, to do an orientation, I was speechless to see such a beautiful and clean place, the welcome and the disposition of the bosses I was shocked, it is a very peaceful place and most importantly the cooperation of the employees to take care of the residents makes them feel safe makes the part of the activities and to celebrate at every opportunity to celebrate.

The first impression of the Manor of Fort Pierce is grandeur. When I first walked into the lobby, my eyes traveled upwards towards the ceiling where the blue chandelier hangs.
The rooms are large and spacious. An en suite bathroom is in every room.
The living room is inviting and is where residents gather to socialize. In the back of the Manoris the activities room whete bingo, pokeno are played. Sunday service is also held in this room.My favorite part is the Outdoor PorticoMy favorite part is the Outdoor Portico area. I enjoy sitting on the beautiful outdoor furniture and listening to the bubbling fountain.
The administrators are available for any concerns a resident or family may address. The CNA staff are attentive to residents needs.The Manor of Fort Pierce is very well run and growing every day.
I’ve been a resident for four months.

The Facility is very beautiful inside and out. It’s very trendy. They have a wonderful staff. They are very caring and helpful to their client administration is as helpful as can be all in all. It’s a beautiful place.

A very clean facility other then that Rude service from some staff no communication to the Family.