With a friendly, welcoming atmosphere, comfortable pet-friendly homes, and excellent amenities, our community is the perfect place to call home. Wherever you are on your life’s journey, our Independent Living, Assisted Living, Memory Care and Respite Care options will accommodate your unique lifestyle.
Discover an exceptional senior living community where every day provides a fresh experience and the freedom to follow your own path.
The only reason my Mom still lives there is because she doesn’t want to leave her friends. She also likes the happy hours and social time. But during the five years that my Mom has lived there, the Park Lane has dramatically declined, especially when Pacifica bought it. It is run-down and dirty. Her apartment has cockroaches and hasn’t been cleaned in weeks (this is a service included in the rent). Recently the kitchen was shut down due to a rat infestation. They served the residents Costco pizza for dinner while they treated for rats. The power goes out regularly and there is no generator leaving it dark, cold and unsafe. Residents can’t use their medical equipment during power outages. The elevators go out and residents have to use the stairs to get meals. It is very unsafe for the elderly. My Mom’s friend had no hot water in her apartment the past two weeks. Repairs and upgrades are much overdue. Two years ago my Mom had a fall and she was on the floor for over 48 hours before I was called. It was very traumatic and lead to a long hospital & extended care stay. The PL is marketed as “luxury senior living” but it is more of a slum experience. Health codes are violated, seniors are not safe or happy with the state of the building and services. High turnover with staff, especially the Executive Director position. We are looking for a suitable alternative for her. Please take my review seriously when considering the Park Lane for yourself or your loved one.
I’m extremely disappointed in the HR and executive directors actions towards me as an executive chef as of yet they have not paid me but I had to use out of my own pocket even though I had copied and dropped off receipts they seem to have ignored me this was almost 4 months ago that have not worked as the executive chef there because they had a major rat problem that was not under control and I refuse to take responsibility to make any of the residence the seniors ill rot diseases can carry
I am still owed $800 as of today in HR as well as the executive director have chose to ignore I will not give up collections for money due to me that came out of my own pocket they can ignore me they cannot take my calls but I will continue to comment and I will wait for justice to be served executive chef Robert
I am a concert pianist and a decent portion of my career is performing at senior communities.
Park Lane has not paid me for my last concert, over nine months ago, a classical piano duet recital. They have continued to ignore calls and emails.
Nice space. Hopefully the current staff will honor their engagements and pay their contractors. Otherwise what’s the point.
Photo from our duo concert at Canterbury Woods in Pacific Grove, who have WONDERFUL communication, pay well and on time, and have a gorgeous concert hall with a Steinway concert grand.
Will remove this review if and when PL gets back to me.
Great experience, covered all the bases.
excellent staff, Christen is knowledge, friendly and helpful