The Residence by VITAS Healthcare – Memory Care in Pensacola

I feel extremely fortunate to have found The Residence for my father. I am in the process of moving him here from out of state, which has been complicated and stressful. The staff at The Residence have been absolutely wonderful to work with during the preparations for the move and have given me some much-needed peace of mind. When I toured the facility I was so impressed with how clean it is and how spacious the rooms are. I love that it is a small and intimate community, and the ratio of staff to patients is impressive. The dining room is beautiful and the food is not typical institutional fare. It feels more like a comfortable, luxurious home than a memory care facility. I was also struck by how calm the residents were during my visit. My father, and I assume many dementia patients, can be easily agitated; the staff here clearly are experts on dealing with memory-impaired people. This is a tremendous relief. I am thankful I will be able to enjoy quality visits with my father during his final years, and will no longer have to worry about his safety and emotional well-being. He will be in excellent hands at The Residence.

The staff is amazing, and the residents are always the first priority. Such a clean and cozy place for your loved one. The food is unique and always top notch!

The Residence is an amazing place! I recently took a tour of the grounds and was instantly blown away by the up keeping and the hospitality that was shown by the staff. I’m very excited to have found a wonderful place for my mother. At first I was second guessing placing my mother in an assisted living facility but the staff assured me that she will be well taken care of. Assisted living facilities are plentiful through out the Florida area but The Residence definitely stood out. If you are considering assisted living for a family member than look no further!

Beautiful facility with loving staff taking care of patients snd families with such compassion.
Highly recommend.

My mom was at The Residence for about a week before she died of cancer in February 2017. All seemed fine until her wedding ring went missing although she was wearing it the day she died. The director eventually admitted to me that a report done at the time of her death was filled out “incorrectly” that said she was wearing a ring but now claim she was not wearing a ring. Pretty awful for staff to prey on and steal from a dying person, then lead me on a wild goose chase and finally just stop answering my phone calls to try to cover up the theft.