The Residences at Miami

Our experience with the Residences at Miami has been nothing short of incredible. When our mother first moved in about a year ago, she was in the early stages of dementia, and we were naturally concerned about how she would adjust. However, we have been absolutely thrilled with the care and environment she has found here.

My siblings and I often drop in unannounced for visits or to accompany her to doctor’s appointments, and every time we arrive, we’re met with a warm, positive, and happy ambiance. The staff are attentive and kind, and it’s clear they genuinely care about the well-being of the residents.

Since moving in, our mother has truly flourished. Not only has she gained weight, but she has also become more social and noticeably happier. Her quality of life has improved tremendously, and seeing her thrive brings us immense comfort.

We can’t thank the team at The Residences enough for the peace of mind they’ve given us. Knowing our mother is in such a nurturing and supportive environment means the world to us. We highly recommend this facility to anyone seeking compassionate, professional care for their loved ones.

This place deserves the highest possible rating. My parents recently moved in. The Administration is amazing and allways willing to help. The staff is very hard working, kind, compassionate and knowldegeable. The services they provide are above and beyond. The place is extremely clean and well maintained. The dining room offers great quality food choices and service. In addition, the activities and enterainment are superb. What more can anyone expect for their elderly parents. I feel behond blessed to have my parents living at the Residences at Miami, their new home.

Previous employee, please do not trust them. All those positive reviews, well those poor son/daughters/family members have been fooled because they’re just that good at it, sadly! Plus 4.1 stars…where did the real negative reviews go??! There is neglect and lies happening constantly. They give false information to make up for their negligence. The HHA’s/CNA’s there are rude to the residents. The administration is imcompetent, residents always getting lost and some of the charge nurses DONT even speak english!!! How can that be?! The “nurse” would ask me for help communicating with the residents when they tried complaining …Please, do not seek their services if you care for your beloved family member. This is to inform the community. Believe me. The whole place needs to be seriously investigated. Their turn over rate is suspiciously high as well. Only the “favored” are the ones staying because they are the same kind of evil people who cover up for one another.