The Village at Brookwood is home to over 250 residents on a 50-acre campus, offering a vibrant independent lifestyle alongside a full continuum of care, including assisted living, memory care, skilled nursing, and short-term rehab.
The Village at Brookwood is a premier nonprofit retirement community in Burlington, NC, where residents thrive in a welcoming neighborhood focusing on whole-person wellness.
The lady at the front gate is RUDE and reciprocates terribly. Talks out of turn and when asked a simple question, she is unable to stay on subject. This is not a great choice to have checking in people. Especially when she is the first person you greet upon arrival. Just ignorant!!
I had an interview with a manager name Derek and he had call me for a interview with the housekeeping position and Derek said I did perfect in the interview and Derek said he need housekeeping experience and I have housekeeping experience and a perfect criminal background history and I called Derek and asked two weeks later to ask is he still hiring for the housekeeping position and he said he hired somebody else maybe it has something to do because I’m a black women because their is no reason for Derek not to hire me.
I work with a third party company, so I came here to help out.But upon arrival Thomas the security guard treated me terribly. Unfortunately I wasn’t able to verify who I was, so I called my job so they could inform Thomas that I was who I was said to be. I gave him my phone to talk to a representative from my job and after I was verified , I asked politely for my phone and he refused to give me my phone back.
When I grabbed for my property, he pulled away and wouldn’t return my cellular device .
He said “I’ll give it back when I’m finish” in a hateful mannerism. This was unprofessional and extremely disrespectful.
I suggest that the staff should be taught how to treat people from all walks of life ….. other than that the facility is enormous & well kept !