At The Villas at Poway, we offer a continuum of care for a variety of adult patients with post acute and long-term needs, including rehabilitation, respite and hospice care.
The Villas at Poway, formerly known as Villa Pomerado, is a top-quality 129-bed skilled nursing facility, located next to and affiliated with Palomar Medical Center Poway.
Hard to find. Once you find the address, the temporary construction signs direct you the wrong way. People who work at the health center just point and say, “it’s the down there,” and “There’s no parking, so just walk,” when they can see I’m using a walker. When I get to the place, I don’t know it’s the back. I rang a bell and a couple of nurses I could see working inside ignored me and a manager (?) signaled me to walk around (even though she could see my walker). The walkway is not even, it turns into a drainage ditch and is obstructed by temporary construction fencing that blocks 1/2 the walkway. NOWHERE on the grounds is there a map of the facilities, although I looked at the tall parking garage, at the entrance, on the outside of the villas, on the outside of the hospital, etc.
They do not seem to have considered that some residents might have handicapped friends who want to visit them.
I’m starting to get concerned with how my grandparent is being treated here. Grandparent had a really good day until the evening when 2nd and night staff get involved. I can tell the 2nd shift nurse is putting in slight effort to be nice to my grandparent in front of me, but my grandparent is a coherent person who deserves nothing but respect, patience, and kindness, and grandparent tells us if they are being mistreated. Well guess what? Grandparent told us and this evolving review is the next step. We are here every day for full visitation hours until grandparent is out of here, and that’s when the full review comes out. Read your reviews people – Palomar recommends this facility because it’s part of their chain, they make more money that way, their daytime staff seems great, afternoon and night staff not so great and you may want to reconsider. Will update this review every day @Palomar, so stay tuned for that and the news article. I know you’re watching.
I was really concerned about this facility for rehab reading past reviews. I took into consideration they were older. We went and visited the facility which still seems to be under construction, but rooms were nice. We moved our mom here for rehab and have been surprisingly pleased. We came everyday to monitor her progress with the facility. It took a few days for the nurses to learn what she needed, and now we are really moving forward. Compared to other rehab facilities, we chose this one for several reasons. It’s connected to the hospital, she has needed X-rays, bloodwork and a few other things, which were available immediately. The PT’s & OTs are EXCELLENT, they are great with communication, and making you feel comfortable to take your loved one home. We have been very impressed with the care, communication with the nurses. The facility is very clean, rooms are very nice. The goal to rehab our mother has been progressing daily and they have been wonderful.
My mother was depressed the minute she walked into this place . patience share a room and the patient next to my mom crying for help all night
My dad is a patient here about more than two years now. Every time when I go to visit him the lady who is working front desk is so rude and like doesn’t want to talk to people and answer any questions. Look at us like why you are coming here. Just remind her this is her job and has to do here duties.