Vivo Healthcare Winter Haven offers specialized services that facilitate patients’ transition from hospital care to self-care, with an emphasis on quality and compassion in patient care.
At Vivo Healthcare Winter Haven, we take your care very personally. After all, our patients are our family. We offer a comprehensive selection of clinical programs and rehabilitative services to ensure the highest level of comfort and professionalism.
I don’t eve know where to start ZERO stars is more appropriate. DO NOT send your loved ones here, they will be mistreated if they have any level of cognitive disability. The bathroom has black mold the bedding isn’t cleaned when needed. My father was left in shorts or no pants at all when it was 45 degrees outside with no heater on in the room. When we transferred my father to a new facility very he was sent in clothes that didn’t belong to him with holes all over them. We got less than 1/3 of his actual belongings even though they were all labeled. Medications changed with out advising the family. I will be filing formal complaint’s with government agencies. Please if you care about your family avoid this place.
People come here and see a 30+ year old building. It had been neglected until 2 years ago.The rooms are cleaned everyday. But people constantly make messes, and break things too. Some peoples beds need to be changed 3 times a day, being bed rides.could you do it? I have been an employee at the facility for over a year. These places go through alot of employees. It takes a special kind of person to take care of the handicaped and disabled and be kind to them, even when they are difficult. The employees are for a good part, residents family. Many residents are my friends, I enjoy making their day a little less empty. A minister said to Me,”these people are the abandoned.” They may be to the World. But not by these people. Not by Me.
My sister was there for three months and the therapy staff is EXCELLENT. We loved the nurses and especially the staff. So nice and helpful.
I would like to know why it is so impossible to get a hold of a nurse that is caring for a gentleman I care for. I called at 4:00 this afternoon and finally someone answered the phone and said that the nurse that was caring for him was not available at the time and she took my phone number and said she would return my call. It is now 7:20, no return call and no one answers their phones there! How do you run a rehab facility like this?
Mom really likes it here. The staff is quite friendly and she enjoys going to bingo every day.