At Watsonville Nursing Center and Post Acute, our goal is for you or your loved one to return to full functional potential. Our rehabilitation professionals evaluate patient needs, develop a customized program to maximize functional accomplishments, and ensure high-quality care in a clean, comfortable, and safe environment.
Two facilities with one commitment to exceptional care.
Horrible! Avoid! I was sent here after post heart surgery. Upon getting my room, I needed to use the bathroom. The bedpan was dirty, not from me. I laid in bed and started to feel heart palpitations, so I rang the nurse bell. Nobody showed. I repeated several times, and still, nobody showed. I went into the hall and found a retired nurse literally in the hall, ignoring my earlier nurse requests. I told her what I was experiencing and she checked my radial pulse. She told me my heart was out of rhythm. So now what? She had no stethoscope. I didn’t see anything that looked like a medical instrument. As I got no answer I told her I was calling 911. She called 911 and I waited for paramedics to take me back to Dominican, which is where I came from just 3 or 4 hours earlier. I will never return. I doubt they have a competent staff other than people with very minimal training and maybe 1 RN per shift for lord knows how many patients.
Such a nice building! Great people working in the facility too!
Absolutely below par at best!!! The food is by far one the worst experiences ever, portions were extremely small and quality of food was ridiculously disappointing. I constantly had to literally beg and in some cases argue with the staff to receive additional portions or alternate meals (that then took a ridiculous amount of time if at all!!!) the “snacks” that they offered were horrid if at all available and again ridiculously small. My medication was a nightmare as well. They seem to be very much more concerned with the shift changing , break times, times of kitchen staff availability, ect. Than the correct times and dosages when administered. They’re staff overall lacks etiquette, social skills,and sense of caring for the patients overall health or well being. The staff was for the most part rude, condescending, an d could be heard talking badly about patients in the hallways.Completely understaffed, staff that was on hand (nurses and CNAs) were overall uncaring, rude,dispondant, untruthful,and condescending. I was spoken to and treated as if I was a child or criminal of some sort. There were (although very few) some acceptions of course.
All of my mother’s personal belongings have been stolen including her hearing aids that cost more than $1,000. Well over a year ago social services told me they would get her into the doctor to get new hearing aids. That never happened I cannot speak with my mother on the phone because she can’t hear and also because no one ever answers the phone and if they do it goes to the nurses station and they will not answer I have called 19 times in the past 4 days trying to speak with my mother. Today I filed a claim with the state of California and with an attorney. These people are pure scumbags. I hope they all suffer the most horrific experiences that life has to offer.
Our mother was in Watsonville post acute center and our family is very grateful for the care and compassion that she received during her stay.The whole staff was very attentive to her needs and helpful in getting her home.Thank you Jessica and all the staff.