Xchange is reinventing renting, with large 1, 2 and 3 bedroom apartments that set a new lifestyle standard. Choose from three neighborhoods – Helix, Next and Waterside (coming soon). Each offers generous floorplans of up to 1,741 square feet, spectacular features and numerous onsite conveniences and amenities – all just a short, one-stop train ride from Midtown Manhattan.
Welcome to XChange at Secaucus Junction, a community of stunningly spacious rental apartments in Secaucus, NJ.
Hi,
I wanted to inform future residents, and give ground reality for this community. We lived in this community for 2 years and had really bad experience.
First of all don’t believe the rating its all fake, the front desk just ask residents to go and rate on google in order to get higher reviews if you report any complaint/work order.
The community management is not family friendly at all and if you have kids/toddler your experience will depend on your luck and upstairs/downstairs neighbors. The Next/Helix apartments have very poor/pathetic insulation. I have known couple of families who were forced to evict (in winters) just because they have kids and wooden flooring which led to complaints from neighbors. They don’t have any evaluation or fairness policy and just go by hearsay complaints.
Due to increase in demand of the apartments, in last years the management has become deaf ears to residents issues and have also pushed amenities, shuttle charges to monthly rent even if you don’t end of using these. The management also charges sneakily while you are leaving the community for minor things like scratch on wall, appliances, cleaning fees etc etc. (even if you one minor scratch they would just charge insanely and deduct from your security deposit). The building heating, water is shared amongst the apartments, thus during winter you would see PSEG bill spiking. I have known multiple people who were out for 1-2 months completely and still received >$150 bill.
Yes your apartment complaints would be addressed because the maintenance staff is good but they are also at mercy of property management. The leasing office would try to sell their apartments and would make all sort of promises but once you move in they don’t care and you are at your own luck .
Great place. Wonderful staff all around!
Great place. Leticia and Erica rocks!
Leticia is a great asset and is very professional.