Step into Alamitos West Health & Rehabilitation and take comfort in knowing that you have come to the right place. Surrounded by lush trees, flowers, and an outdoor courtyard, residents and patients receive the support they need through a wide range of skilled nursing care and restorative therapies. This award-winning community has been part of the Los Alamitos community since 1978.
Alamitos West Health & Rehabilitation is a skilled nursing and rehabilitation community located in Los Alamitos, CA, offering a range of services to help patients regain their strength and lead fulfilling lives.
Would give 0 stars if that was an option. A close friend of mine is here and her pain medications are routinely delivered up to 2 hours late. The nurses refuse to help her adjust positions to get comfortable, saying they’ll be right back and never returning, the physical therapists aren’t even real PTs, they’re just aides who have no education and they aren’t even told what they’re supposed to do. She is there for rehab and she is in a worse state due to their “care” than she was when she entered the facility. Beware and don’t let anyone you care about go here.
Horrible place for both patients and employees.
Unfortunately I rate this facility a 2 star and I wish I can give a 5 star strictly to the physical therapy department because they excel well in giving their patients the care and motivation that’s needed. There are hand picked few CNAs and nurse(s) that do their job well. They know how much we appreciated them taking great of my mom while she was there. However the lack of communication and vision for this facility does drop it to a two star place. Allowing patient(s) being discharged and being signed to the wrong ” responsible party” without it being cleared with the family. Any issues/ concerns we had as a family weren’t followed by any actions. Just unfortunate because I see the potential this place has to be great. Some places rather do bare minimum rather than. Excel in every department.
Nutrition needs to get it together. Blaming others without documentation or names means it’s your fault so get it together. People need meals at a timely manner.
My aunt has been at this facility for about a week now and she has actually started going down hill since shes been there. She has Parkinson’s and it’s vital that she take her medication on time as prescribed inorder to keep the Parkinson’s symptoms (tremors, rigidity, muscle pain and stiffness as well as her speach and ability to swallow without choking) at bay. She’s lucky if she gets it 4 times let alone on time. If they try to give it to her early she’ll tell them that it’s not time yet and before she can even get a nother word out they say “ok I’ll note that paitent refused the medication” as they walk away all while she’s trying to get the words out to tell them to leave it and she’ll take it on her own when it’s time. Or they’ll tell her they’ll come back with it later and later never comes. Also when talking to her social worker she tells me that my aunt has bed sores and urine burn that they’re treating and that she had it when she got there from the hospital. Later that day I spoke to my aunt who assured me that she had no sores when she arrived at this facility and told me that the sores were acid burns from being left in diarrhea soiled diapers for over 6 hours even though she push the call button for the nurse several times over the 6hr time span and was either ignored or told that somebody would be right back to help her. By the time she was finally helped she had acid burns. She doesn’t get much sleep at night due to other patients across the hall blasting their TVs all night.
She won’t let me complain to anyone about her treatment because she doesn’t want anyone to get in trouble or to retaliate on her for telling .🙄😒.