Our caring, dedicated staff work closely together to provide an individualized plan of care to help patients and residents regain their strength and return home safely and quickly. Our comfortable, home-like surroundings and personalized care ensure that our patients, residents, and their loved ones will feel at home while away from home.
Located conveniently along Pacific Avenue near Fern Hill, Avalon Healthcare – Tacoma provides skilled nursing care and short-term rehabilitation services for patients looking to recover their strength and mobility following a brief hospital stay.
I wanted thank Tasha, Kimberly, and all the staff for taking care of Kevin You have all been amazing. Wonderful I could never thank you enough for the great care kevin has got!!! I would recommend this place to everybody I know!! Thanks again!!!!!! Brenda Durand. 💕
There’s no way this place isn’t shut down yet. There neglecting their patients
went to visit a friend the place did not seem pleasant toilet was nasty to use had mold hope that he will not return again
I was admitted first week of May after shattering my knee. Now I understand how people go to a nursing home for a knee injury and either lose their leg or die. I wouldn’t send my worst enemy there.
– [ ] Toilet bad handrails after having to hop on one foot pass the ruts in the floor, I had to try to lean backwards and lower myself onto a standard height toilet and hope I didn’t fall. The alternative is to use a commode.
– [ ] Bad floors–see pictures of ruts the size of post it’s.
– [ ] Nails sharp nurses with long nails dig in to a leg wrap or bandage when changing.
– [ ] Toilet paper ran out several times, nurse would roll some onto her hand and bring the wad for you to use. See pic. Last week ran out 3 out of 6 days. Offered brown paper towels to use.
– [ ] Getting a cna like the they like they are better than doing that be with ask the nurse to empty commode after bowels movement and act like to good to remove. Covered the poop with paper towel. Sat there 4+ hours, and brought dinner tray and sat on table above it. Ron’s didn’t own the problems. 6 hours to get pillow when had none. Several hours to empty commode, one can on graves if having to wipe you left you feeling like you had a body caveat search cause her fingers went all the way up and in. Would have you wait for meds, snack, ice what have you until next shift came on.
I have fluctuating BP (see pic)and even when doctor told them to specifically call him if issues continue they would record false readings in log and just send an email for him to see when he returned. I had to call 911 for myself when 215/130 or thereabouts. Nurse said she did no what to do so was going to wait for shift change and report. Also most staff had to bring in their own bp cuff. Many on floor not calibrated but left on floor to use anyway. Ignored doctor’s order for labs for 2 weeks.
Wake up/scare patients when bringing food, talking loud and harsh. Grabbed hand and since I was dreaming, I almost hit her.
You get weighed like life’s talk wheelchair and all and when your wield up there, they’re rough and they hit all the bumps and they don’t show any consideration for injuries.
First 10 days had two different wheel chairs too big with missing, broken, mismatched parts. Very difficult to use and unsafe. Sidewalks, floors etc unsafe to use.
Cleaned poopy patients with washcloths. “Clean ones” smelled like poop.
A neighbor fell out of bed and was there for hours before they discovered her.
Left on commode after finished up to an hour in pain.
Only given one shower not two per week when no offer to hand bathe.
– [ ] Pt wrong order of steps. Had me trying to walk on both the flat right away never use pillow bars I feel I was delayed at least a month of healing. Also didn’t have ice packs sometimes if they did, they filled them too and when I questioned them, they said I needed a doctor order to have them and wouldn’t give them to me.
Do not go there!!!!
My mother, Frances Burhenn, was here during the last 6 months of her life. It had gotten to a point where I could no longer take care of her. The staff at Heritage were caring and loving toward my mother. She was well taken care of and they called if there was ever any questions as to her care. They helped make the last days of her life far more comfortable. Thanks!