Holy Cross Health offers a wide range of healthcare services, including urgent care, women’s health, heart health, and community health programs, aimed at enhancing the well-being of its patients and community.
Holy Cross Health provides comprehensive healthcare services across various specialties with a commitment to serving the community.
I’m literally thinking about changing doctors. I just got off the phone seconds ago with the most unprofessional front desk agent she calls me and her and whatever staff behind her were all laughing and giggling in the back.
Then when I tried to explain to her like, hey, I was already told this refill was going to be put through without the medicine I go through withdrawal symptoms she gave me a safe”yeah Yeah, I’m sorry about that’”
Half the conversation was her laughing with people in the background I faxed over information that I needed them to Reply to Concentra they never did, and my license was suspended.
Several role of my appointment And marked as no-show, even when I showed up within the grace period.
They have actually canceled my appointments a day ahead, saying my doctor called Of scheduling with another doctor or then.
This asinine phone call I just sent through was the last straw when I get my documents on Monday I plan to reach out to someone higher up.
Now I have never said anything about holy cross hospital for the most part anyway I have always treated everyone with respect and no complaints but yet here I am lying in a hospital bed writing a review it’s almost 5am I have this roommate that’s making so much noise I promise you I didn’t get any sleep I pray to god that I don’t have to spend another night here you know when it’s bad when you’re thinking about sleeping in the shower well hell I’m a patient too and when your sugar is 281 and no one bother to give you insulin I’m not trying to knock anyone I’m just saying I do think some of these nurses are great people I just hope to go home
Hospital / medical office staff is great. They have a really good attitude. The issue is almost all of the Doctors offices over-schedule patients resulting in very long wait times to the point that some patients leave and cannot wait. There is a feasible limit to how many patients should be scheduled in a day…. people wait months for the appointment.
I was admitted to Holy Cross and not told that they no longer took you minute advantage plan. They should’ve told me before they admitted me. I’m very upset that I might be responsible for this error on Holy cross’s part!
I did have trouble with one nurse in particular on the fifth floor name Nyima(?)
I was in severe pain from 7:30 AM until I got the Supervisor Shanika!
Just imagine being in severe pain and your chest going into your back for 10 hours! Can you imagine vegan pain for 10 hours then I got a wonderful nurse named Chelsea because I refuse to have a nurse. I had all day coming into my room. Chelsea is wonderful!
I would like to give Corean from central scheduling a huge shout out for her persistent efforts that she made to obtain a pre-authorization for a MRI. She truly provides excellent customer service and Holy Cross is fortunate to have her. Thank you again Corean.