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Quality Care for those We Serve
This place not only smell but I would NEVER allow my family to be admitted her again. Lack of communication or ant intetaction when visiting, dint own their mistajes when not handling pts property and would put them in clothes from other pts as if they are homeless. Take14days to call you for a lame follow up with a justification of family items not logged yet was present until they get moved around from room to room. I dont wush harm to know one but i will NEVER want anyone who live in another ciry have their family placed in this smelly rehab, unfriendly staff and lazy management team. Whom ever has my family personal items at least its clean, new and descent compared to what my family was given. I should have listen to his ALF that if he ever go to this Rehab he will not come back with his own clothing. Mind you persobal hygiene items also STOLEN and probably the staff has that. This place should be ashame of themselves and find a way to not smell like death for the staff in one area was masked and others as if they was immuned to the stinch. I wish them welll and hope 2025 DCF nor AHCA visits and see their behabior or endure the smell. My true score is 0, you can find a better facility and dont be convinced to change insurance so they can get more service from your family unnecessarily, thats called Fraud.
It is a shame how A handful of People working here could ruin a nice place to be for others I have tried to ask for a supervisor it’s been over three hours and no one has Shown up as of yet
I stayed here due to a fall I took the staff is so lovely and took excellent care of me very greatful